In the tool for managing user research, I multiselect a dozen people in the research participant pool, and then invite them by email using the template I created.
And I wait. No responses.
A day and a half later, I realise only 1 person was sent an email, because multiselect has no effect. Only the last-clicked row with the focus got an email.
Was this tested with users? 1½ days lost to usability!
#usability #UX #InterfaceDesign #IxD #UsabilityTest #UsabilityTesting #SoftwareDesign #software

