Duncan StephenAug 10, 2022

Nudge in human-centred approaches

There are lots of parallels between behavioural science and human-centred approaches. Nudge models give us the opportunity to bring an extra level of formality to our approaches.

https://duncanstephen.net/nudge-in-human-centred-approaches/

Pavel A. SamsonovMar 11

‪That noise you hear in the background is thousands of user researchers screaming in anguish

https://www.wsj.com/business/ai-startup-aaru-young-founders-35da7f87

#UserResearch #UX #AI #LLM

Jonathan BergeronMar 6
Well this was unexpected! I had my hands in a couple of projects supporting #marathon while also working on #destiny2 before I was part of the 2024 layoffs. Glad I was included though!
#gamedev #userresearch #ux
Martin JordanMar 6
From a civil servant, hesitant to do #userResearch and follow the #ServiceStandard: “We are all human beings, after all, and we try to examine whether someone, who is not a civil servant, could also manage to do it.”
Martin JordanMar 6
Weekly #design job klaxon 🔔 The German Federal Office of Criminal Investigation is seeking a user interface and user experience specialist in Wiesbaden. The @[email protected] is still looking for a #contentDesign er and a student-level #userResearch er. ⬇️ verwaltungsgestaltung.de#positionen
Mohammed A. 🇲🇦Feb 28

UX Research vs User Research

People often confuse them, but they’re different.

User Research → Understand users, their needs, and pain points.
Example: Interview shoppers to learn why they abandon carts.

UX Research → Improve the experience of a product.
Focus: usability, interaction, flow.
Example: Test a checkout process to see if users complete it smoothly.

👉 First understand users.
👉 Then design and test the experience.

#UX #UserResearch #UXResearch #ProductDesign #usability

David O'BrienFeb 26

You can't do #userResearch to "validate your assumptions."

Research reveals just how wrong you are. It *absolutely* does not indicate how right you were.

You need #OKRs or some other framework for that.

Pavel A. SamsonovFeb 23

#LLM tools let you write code faster, but LOCs has NEVER been the bottleneck to value. The bottleneck is organizational coherence.

Instead of working towards that alignment, we are encouraged to "just #AI it." The result? AI makes everyone work MORE, with no real productivity gains.

Teams need to get better at choosing more valuable work to do. For that, you need #UserResearch. And user research can only happen at a human pace.

https://productpicnic.beehiiv.com/p/research-is-leadership-and-code-can-help-but-only-in-the-right-places

#UX #tech #softwaredevelopment

Research is leadership, and code can help (but only in the right places)

Code was never the blocker in delivering customer value — and the easier writing code becomes, the more it distracts from the work we must do to unblock productivity.

The Product Picnic
Martin JordanFeb 19
Another #govDesign job klaxon 🔔 At @[email protected], we are looking for a mid-level #contentDesign er and a working-student #userResearch er to join us. It’s been a while since we opened these roles, so I am really excited about listing these: verwaltungsgestaltung.de#positionen
David O'BrienFeb 17

"Sometimes you go into user research with a hypothesis and the research validates it. That’s great. That’s easy. But what I really love is when you go in with a hypothesis and the research totally flips it on its head. That’s when you learn the most."

#userResearch #serviceDesign

https://design.scotentblog.co.uk/when-users-tell-you-that-youre-focusing-on-the-wrong-thing-listen-to-them/

When users tell you that you’re focusing on the wrong thing – listen to them | Scottish Enterprise Design blog

Part of me wonders if I should say this, but…I love it when user research goes wrong.  Sometimes you go into user research with a hypothesis and the research validates it. That’s great. That’s easy. But what I really love is when you go in with a hypothesis and the research totally flips it on its head. That’s when you … Continue reading "When users tell you that you’re focusing on the wrong thing – listen to them"

Scottish Enterprise Design blog