We spent decades moving beyond #commandline—toward #interfaces that made work visible.

Now we’re rebuilding everything as chat.
Not because it fits the work, but because the tech allows it.

This isn’t a technical shift. It’s a design regression worth debating.

#AI #AgenticAI #UX #UserExperience #ConversationDesign #ConversationalUI #HumanAgentCenteredDesign

https://www.designative.info/2026/03/19/the-conversation-trap-why-defaulting-to-chat-might-be-the-biggest-interaction-design-mistake-of-the-ai-era/

The Conversation Trap: why defaulting to chat might be the biggest interaction design mistake of the AI era » { design@tive } information design

We didn’t evolve past command lines to return to them in disguise. Not every task should be conversational—and designers should know better.

{ design@tive } information design

We’ve spent decades perfecting user flows. But what happens when AI collapses the steps and users just express outcomes? Is “flow” still a useful concept in modern UX—or do we need a new mental model entirely? Let’s debate. #AI #AgenticAI #HumanAgentCenteredDesign #InteractionDesign #InterfaceDesign #UX #ConversationDesign #UXforAI

https://www.designative.info/2025/11/20/flows-age-agentic-ai-what-if-our-core-ux-models-no-longer-apply/

Flows in the Age of Agentic AI: Our Core UX Models No Longer Apply? » { design@tive } information design

Design is shifting from mapping steps to understanding intentions. What happens to user flows when Agents perform the work instead of humans?

{ design@tive } information design
ChatGPT’s new branching feature is a good reminder that AI chatbots aren’t people

Users can explore multiple paths without losing their original chat thread.

Ars Technica

Random call in the intertubes: I'm looking for books on how people talk over the phones especially and how it differs from chat conversations.

#speech #linguist #conversation #ConversationDesign

Users like the conversational interfaces in #GenAI products, so #ConversationDesign is becoming more widespread. In her work at Cisco, Sharon Ni blends it with her #ContentDesign practice in her work on #ConversationalAI products and #Chatbots.

https://contentandai.com/sharon-ni/

Sharon Ni: merging conversation design and content design

Sharon Ni is merging conversation design, content design, and technical skills in her work on chatbots and AI products at Cisco.

Content+AI
A Conversational Agent with a Single Prompt?

Using Large Language Models for Chatbot Development: Specializing in Prompt Design In this article, I share my experience in constructing Generative AI prompts to develop Conversational Agents. First, I will clarify the relevant terms.

A Conversational Agent with a Single Prompt?

Using Large Language Models for Chatbot Development: Specializing in Prompt Design In this article, I share my experience in constructing Generative AI prompts to develop Conversational Agents. First, I will clarify the relevant terms.

Since the publication of Rebecca Evanhoe's book "Conversations with Things" three years ago, the tech and media worlds have fundamentally transformed, but the conversation-design principles that set the foundation for the book remain as relevant as ever.

I really appreciate Rebecca's ability to truly keep humans at the forefront as she navigates this complex tech and design landscape.

https://contentandai.com/rebecca-evanhoe/

#ConversationDesign #AI

Rebecca Evanhoe: conversation design for AI and UX

Rebecca Evanhoe practices, teaches, and writes about conversation design, a key UX practice in the design of chat-based AI applications.

Content+AI

Part 1 of Voicebot Podcast Ep 336: ChatGPT Era Conversation Design Evolution #ConversationDesign

Hashtags: #chatGPT Write without description two semantically related hashtags and entities for the topic "The Evolution of Conversation Design in the ChatGPT Era Part 1 - Voicebot Podcast Ep 336" start with # Summery: Bret is a highly accomplished individual in the field of voice assistants and AI. He is the founder, CEO, and research director of Voicebot.ai, a prominent…

https://webappia.com/part-1-of-voicebot-podcast-ep-336-chatgpt-era-conversation-design-evolution-conversationdesign/

Part 1 of Voicebot Podcast Ep 336: ChatGPT Era Conversation Design Evolution #ConversationDesign

How are ChatGPT and the rise of large language models impacting conversation designs and designers? Today, in Part 1 of..

Webappia

Is there an email version of a chatbot? I'm pretty sure apartment leasing agents are using it, based on the content and speed of the responses I'm getting.

#chatbot #chatbots #ConversationDesign