#Accessibility failures in agentic systems do not always look like exclusion. More often, they look like missing disagreement, silent participants, incomplete organizational memory, or teams mistaking workflow silence for real alignment.

#AgenticAI #ArtificialIntelligence #AIUX #UXforAI #Usability #UX #InclusiveDesign #usability #ConversationDesign #ConversationalUI

https://www.designative.info/2026/05/27/ensure-inclusivity-and-accessibility-a-primer-of-human-agent-interaction-guidelines/?utm_source=mastodon&utm_medium=jetpack_social

Most #AI UX still treats conversation as #interface polish. But to shape dialogue patterns in agentic systems is really to design #coordination, #escalation, #oversight, and organizational #trust. What happens when dialogue becomes operational infrastructure?

#AgenticAI #HumanAgentCenteredDesign #HumanAgentInteractionGuidelines #HumanAgentInteraction #ConversationDesign #ConversationalUI #InteractionDesign #InterfaceDesign #SoftwareInterfaces #Chatbots

https://www.designative.info/2026/05/19/shape-dialogue-patterns-a-primer-of-human-agent-interaction-guidelines/

We spent decades moving beyond #commandline—toward #interfaces that made work visible.

Now we’re rebuilding everything as chat.
Not because it fits the work, but because the tech allows it.

This isn’t a technical shift. It’s a design regression worth debating.

#AI #AgenticAI #UX #UserExperience #ConversationDesign #ConversationalUI #HumanAgentCenteredDesign

https://www.designative.info/2026/03/19/the-conversation-trap-why-defaulting-to-chat-might-be-the-biggest-interaction-design-mistake-of-the-ai-era/

We’ve spent decades perfecting user flows. But what happens when AI collapses the steps and users just express outcomes? Is “flow” still a useful concept in modern UX—or do we need a new mental model entirely? Let’s debate. #AI #AgenticAI #HumanAgentCenteredDesign #InteractionDesign #InterfaceDesign #UX #ConversationDesign #UXforAI

https://www.designative.info/2025/11/20/flows-age-agentic-ai-what-if-our-core-ux-models-no-longer-apply/

Random call in the intertubes: I'm looking for books on how people talk over the phones especially and how it differs from chat conversations.

#speech #linguist #conversation #ConversationDesign

Users like the conversational interfaces in #GenAI products, so #ConversationDesign is becoming more widespread. In her work at Cisco, Sharon Ni blends it with her #ContentDesign practice in her work on #ConversationalAI products and #Chatbots.

https://contentandai.com/sharon-ni/

I just published my last article:

A Conversational Agent with a Single Prompt?

Using Large Language Models for Chatbot Development: Specializing in Prompt Design

https://www.linkedin.com/pulse/conversational-agent-single-prompt-giorgio-robino-vrppf/

#promptEngineering #LLMs #generativeAI #GenAI #nocode #conversationalAgents #AutonomousAgents #chatbots #ConversationDesign #AI #MachineLearning #NaturalLanguageProcessing #AIChatbots #AIApplications

My last article:
A Conversational Agent with a Single Prompt?
Using Large Language Models for Chatbot Development: Specializing in Prompt Design

https://www.linkedin.com/pulse/conversational-agent-single-prompt-giorgio-robino-vrppf/?trackingId=4c040RdZS5OXaJQXKBDxmA%3D%3D

#promptEngineering #LLMs #generativeAI #nocode #conversationalAgents #Agents #chatbots #ConversationDesign

Since the publication of Rebecca Evanhoe's book "Conversations with Things" three years ago, the tech and media worlds have fundamentally transformed, but the conversation-design principles that set the foundation for the book remain as relevant as ever.

I really appreciate Rebecca's ability to truly keep humans at the forefront as she navigates this complex tech and design landscape.

https://contentandai.com/rebecca-evanhoe/

#ConversationDesign #AI