Asking usersand customerswhat they want..... is NOT UX research!!!
Asking usersand customerswhat they want..... is NOT UX research!!!
And you get my Miro framework: the same one I've been using for years, on real client projects, big and small.
Details:
- March 23 to April 6, 2026
- 5 × 2.5h live sessions
- Mondays & Tuesdays, 17:30–20:00 CET
- Online, with @Smashing Conference
- Smashing Certificate included
Recordings, slides and the Miro framework are yours to keep, yeahy.
UX Research vs User Research
People often confuse them, but they’re different.
User Research → Understand users, their needs, and pain points.
Example: Interview shoppers to learn why they abandon carts.
UX Research → Improve the experience of a product.
Focus: usability, interaction, flow.
Example: Test a checkout process to see if users complete it smoothly.
👉 First understand users.
👉 Then design and test the experience.
I was always a bit uncertain about the value of repositories, and this highlights why: it's only helpful for the researchers, and not to the wider org. Some good ideas here.
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How to re-use old User Research: the weakness many organizations face
https://dataanddesign.substack.com/p/how-to-re-use-old-user-research-the
Appel d'une personne sur blue :
"Pour le taf, je prends tout. Mais je ne suis plus en mesure d'encaisser quelque chose de trop physique.
J'ai deux master, un en histoire médiévale et un en psychologie comportementale, j'ai travaillé comme recruteuse en début de carrière puis je suis passée à a recherche utilisateur. ( UX research ) je suis particulièrement qualifiée pour la recherche qualitative et les tests utilisateurs.
J'ai une bonne maîtrise des outils de bureautique ofc J'ai plus d'une centaine de tests utilisateurs à mon actif
Recherche sur Nantes et tout le reste sauf Strasbourg et Lyon"
"An Introduction to Effect Sizes": https://measuringu.com/an-introduction-to-effect-sizes/
And you get my Miro framework: the same one I've been using for years, on real client projects, big and small.
Details:
- March 23 to April 6, 2026
- 5 × 2.5h live sessions
- Mondays & Tuesdays, 17:30–20:00 CET
- Online, with @smashingconf
- Smashing Certificate included
Recordings, slides and the Miro framework are yours to keep, yeahy.
👉Use this link for a discount: https://ti.to/smashingmagazine/online-workshops-hub//with/revozrcvguy/discount/welcometomyworkshop
👉 Workshop details: https://smashingconf.com/online-workshops/workshops/product-design-stephanie-walter
App Insights. Connect your Power Apps to Application Insights. It gives you telemetry on user behavior. "Nobody is clicking the 'Submit' button." Maybe it's because the button is off-screen on an iPad? App Insights tells you what users do, not what they say.
Job post from TooGoodToGo
Looking for senior user researcher
Based in Copenhagen, Denmark