Mastodawn

Accessibility testing without disabled users is just automated checklist work. Lucy Collins' session from WordPress Accessibility Day covers how to actually include disabled participants in user research, and what "respectful" and "insightful" mean in practice. Box-ticking and tokenism are both mentioned, and both are real problems worth naming.
#accessibility #userresearch #inclusivedesign

https://wpaccessibility.day/2025/sessions/real-inclusion-how-to-run-insightful-and-respectful-user-testing-with-disabled-people/

Real Inclusion: How To Run Insightful and Respectful User Testing With Disabled People - WordPress Accessibility Day 2025 Archive

Session Video Space for positioning sign language player This session is available in 3 languages! Can you help translate more? Inclusive design is not truly inclusive without disabled voices. Too often, accessibility testing is focused on box ticking, is completely tokenistic, or missing entirely. In this practical session, you’ll learn how to set up and […]

WordPress Accessibility Day 2025 Archive

German UPA 8h ago

Am 28. Mai 2026 um 18:00 Uhr zeigt Fabian Ziegler, wie KI UX revolutioniert – von Research bis Prototyping. Jetzt anmelden! 🔗 germanupa.de/veranstaltungen/veranstaltungskalender/ux-webinar-ki-als-ux-booster 💬 Wie nutzt du KI in deiner UX-Arbeit? #uxdesign #ki #germanupa #webinar #innovation #userresearch #futureofux

Martin Jordan 2d ago

🔔 #GovDesign klaxon We are looking for #userResearchers at @[email protected] – 2 at regular level and 1 at senior level. Together with 4 other roles, they are now listed on my little job board: verwaltungsgestaltung.de#positionen

David O'Brien May 14

Sometimes the most difficult part of the research process can be getting full buy-in from the project team. This can be especially true when the team have strong opinions on what needs to be done and the research is contradicting this. This can lead to conflict and the validity of the research being questioned.

However, there are ways to bring the project team with you and get their buy-in and support at every stage of a project.

#userResearch #serviceDesign

https://design.scotentblog.co.uk/involving-people/

Involving everyone in the research process | Scottish Enterprise Design blog

To get best results you need to take all your project team with you.

Scottish Enterprise Design blog

Martin Jordan May 14

We are hiring! 🔔 We are looking for #userResearchers. Regular level – paying between 60 and 68k digitalservice.bund.de/karriere/off... Senior level – paying between 72 and 80k digitalservice.bund.de/karriere/off... To work effectively in our environment, you need to speak German at C1 level.

Jerome May 11

Usability testing a Canadian website. In the research plan, I mentioned the client would look better if thank-you gifts for participants were from a Canadian company. After all, we're all Canadian, living and working north of the 49th parallel.

The client agreed, so we're offering a choice of gift card for
• Superstore
• Chapters-Indigo
• A & W

While participants choose differently, each one knows immediately which card they want.

It's not #Amazon.

🇨🇦 #UR #UserResearch #UX #research #ethics

Martin Jordan May 8

“We make assumptions about what citizens want, but we haven’t actually asked them” – IT manager of a fairly large federal state A #userResearch quote via @[email protected] 👆🏻 Ours is a long journey here …

Martin Jordan May 2

More #GovDesign roles at the German State Pension provider have opened. In addition to a #userResearch er, they are seeking to fill 2 #UX / UI design roles based in Berlin by 28 May. The salary range is €53,162 to €78,776. You find them on my little job board: verwaltungsgestaltung.de#positionen

Inautilo May 1

#Design #Misconceptions
Accessibility myths and pushbacks · How to address common accessibility objections https://ilo.im/16cde6

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#Business #Strategies #Advocacy #Disability #Accessibility #UserResearch #ProductDesign #UxDesign #UiDesign #WebDesign

9 Accessibility Myths and Pushbacks (And How to Answer Them) - UX Researcher & Designer.

Raising accessibility in meetings and getting pushback? You're not failing, you're just having the wrong conversations. This guide covers 9 common objections designers face, with data, reframes, and strategies to make the business case for accessibility.

Stéphanie Walter - Senior UX Designer, Mobile Expert, Conference Speaker, Blog writer and Teacher.

Inautilo Apr 30

#Design #Overviews
Four levels of customer understanding · Why feedback never fully reveals customer needs https://ilo.im/16ckob

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#Business #UserResearch #Users #Customers #Decisions #Emotions #Psychology #ProductDesign #UiDesign #WebDesign

Four Levels Of Customer Understanding — Smart Interface Design Patterns

What people say, feel, think and do are often very different things. How to think about underlying reasons for user behavior, hidden motivations, root causes and the different layers of reality.