Meanwhile in the UK:
"The government’s previous shared services strategies failed to deliver their intended cost savings and other benefits. Its new Shared Services Strategy is highly ambitious..."
The Government has made progress delivering its latest strategy to share back-office services across Whitehall departments in the past year, but remaining barriers will need to be addressed for it to deliver its plans by 2028 and achieve value for money, according to the National Audit Office.
Austrailia's early 2000s experiment with a #SharedServices organization is super interesting.
Super impressed that they actually checked that their #centralization effort was delivering on it's claims.... and it wasn't.
The original business case was "fundamentally flawed" and has "resulted in a total cost to the State of $473 million" instead of the expected savings of $68 million/year.
* 91 per cent of sampled agencies comment that service delivery has deteriorated upon transitioning to shared
services.
* Over 80 per cent of the sampled agencies reported that processing timeframes have worsened
* rolling-in to the DTFSSC has had a detrimental impact on the operations of the majority of rolled-in agencies
"The Authority concludes that the current structure of the DTFSSC is problematic. It is a monopoly provider, with a mandated client base and a lack of meaningful service level agreements. This means that there are minimal incentives for DTFSSC to improve service delivery and few ways in which client agencies can hold DTFSSC accountable"
Steven Goodrich and John Marshall of the Shared Services Leadership Coalition explain how agencies could save billions by consolidating back-office functions.
#OrgDesign and #OrgDev stuff that does not work and cannot work:
#MatrixStructures
#SpotifyModel
#BusinessUnits
#profitcenters
#Sociocracy
#holacracy
#AgileScaling (including #SAFe, #Unfix, LeSS, SaS)
#OKRs
#SharedServices
What works:
#CellStructureDesign
Why? Because, different than all others, it "gets" #decentralization
https://www.redforty2.com/cellstructuredesign
#betacodex
#OrgDesign and #OrgDev stuff that does not work and cannot work:
#MatrixStructures
#SpotifyModel
#BusinessUnits
#profitcenters
#Sociocracy
#holacracy
#AgileScaling (including #SAFe, #Unfix, LeSS, SaS)
#OKRs
#SharedServices
What works:
#CellStructureDesign
Why? Because, different than all others, it "gets" #decentralization
https://www.redforty2.com/cellstructuredesign
🔴 Today is the Heads of Resources of all #EUAgencies' turn to meet in #Barcelona for their annual meeting.
👉 #DiversityandInclusion, #sharedservices, and HR #modernisation are some of the main points on the agenda.
🐦🔗: https://nitter.eu/fusionforenergy/status/1577956888787968000
Paul Armitage
Mike Williamson
JB aka J Lee
BetaCodex Network | since 2008
Niels Pflaeging
Fusion For Energy