Thanks to some truly inspirational collaboration with my colleagues Martin and David recently, we’ve figured out a way to create a user story map from a Miro table.

Best of all, the story map and the table are synced. So if you update one, the other updates at the same time. No need to maintain two artefacts, or copy/paste anything. Two views. One underlying reality.

Here’s how.

Start with user needs

As you do your research, compile a table of the user needs you discover. You can add as many columns, of whatever type, as you need.

Record which persona/user(s), and which stage in the journey it occurs.

You’ll end up with a table something like this.

A table of user needs documented in Miro. It includes Stage and Release columns, which we’ll need later, but everything else is completely up to you – add, remove or change columns as you need.

[…]

<rant>
Third (3rd!) time trying the 'new' #Outlook desktop at work - and 3rd time going back!
You can’t FORCE your workflow & design nuance on us @microsoft - single click opens an email!???!! Side bar has to be on the left and not bottom!??!?? Etc!
</rant>

 I am constrained by my organisation as to what to use and have zero interest in web apps...  I know it will come...

 #interface #userneeds #userdesires #workflow #corporatearrogance

Essex County Council's Adam Spencer on how the #Essex Digital Service Team validate #UserNeeds as part of their #Research process.

https://essexdigitalservice.blog.essex.gov.uk/2024/04/29/validating-user-needs-as-part-of-our-research-process/

#DefaultsMatter, because while *some* people are confident enough to fiddle with them, many people are not. And it should not be necessary for them.

Everyone deserves software already configured for #UserNeeds, not some #Feudal master.

@thestrangelet