NBC News Top Stories | JetBlue allegedly used private customer data like internet history without consent to set prices, per lawsuit by Corky Siemaszko
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JetBlue is facing a lawsuit alleging that the airline secretly collected passengers’ personal data—such as internet browsing history—and used it to adjust ticket prices without consent, violating New York consumer‑protection laws and the federal Electronic Communications Privacy Act. Plaintiff Andrew Phillips says he was unaware he was being tracked when he booked a flight and that JetBlue offered different fares based on private information, prompting him to seek class‑action status and damages. JetBlue has denied the accusations, stating that fares are set solely on demand and seat availability and that it does not use browsing data for pricing, although a social‑media exchange cited in the complaint suggests an employee once advised a customer to clear cookies to affect price. The case was filed in the Eastern District of New York, and the airline has not commented further.
#JetBlue #AndrewPhillips #PrivacyAct #NewYork
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