#nz Just in the process of switching my mobile provider from #2degrees to "anyone else", in this case #skinny
Hopefully this means I'll have more reliable reception of SMS messages in the future. 2degrees have failed to send a reasonably large percentage of SMS to me, and cannot answer a reasonably simple question via their tech support lines. I "enjoyed" about a month's worth of back-and-forth with people who don't actually know what they're talking about (i.e. they were not the technical team but wouldn't escalate to them for answers). I think I actually know where my messages have gone, because I know things about their internal networks that most non-2degrees people do not. But would they actually follow-up? No, they kept on asking me to "check my handset settings" lol. So fuck those guys, there are other telcos out there and you can lose me in the churn.
Don't get me started on their broadband service; that's the next one to be switched but one thing at a time ...