@jxyzn @timbray Similar experience. Sony's PSN recently pushed passkey login, thought I'd bite the bullet after hearing about it, set it up, my Pro 6 instantly lost it (or never saved it) and it took me another two hours to get back into my PSN account (which by then had also disabled 2FA so I had to reset that as well).
Never again.
The only notion I had gotten from them is that they seem to lift the burden from the user; an easier on-ramp for ‘web services’ you think have no reason for a password or account anyway.
But you have to back that up with a faq- if device or cloud does it for you, what happens when the device is lost or stolen, or ‘the cloud’ is unavailable.
@timbray I feel like passkeys are still working towards reaching critical mass with the tech crowd. This probably mirrors the fact that not all major services support them yet. I'm technical and that's why I haven't fully adopted them yet.
However, once that happens, those technical people will tell all their friends and family to start using them.
@sil @objc @timbray
Typically, you can use a device with an existing passkey to add a passkey to another device.
Just yesterday I deleted a passkey from my Android device and then added a new passkey to it using a passkey from my MacBook.
I won't defend that it's a smooth experience. It could be clearer. And for some reason it only accepts one of my fingerprints for biometric authentication. 🤷🏼♀️
@sil @timbray Your phone's OS should support moving the passkeys to a new phone when you "upgrade", as well as syncing across devices (iCloud). Going from iOS to Android, yeah, you'll need to make new passkeys.
Alternatively, websites can choose to allow you to set up multiple passkeys. This is ideal because you can set up a passkey for every device/OS you have.
@MikeBeas @sil @objc So if I'm using 1password and syncing between my laptop & phone, the same passkey can be used on both?
[Definitely getting the feeling that 1Password is the leader at making these things usable. Having said, that, I have yet to convince any nontechnical person to use any password manager aside from the ones in the browsers.]
@timbray @sil @objc Yes, it works like anything else you sync via a password manager. Several password managers support them.
For non-technical users, storing them in the system keychain is fine. They’re end-to-end encrypted and synced via iCloud or the Google password manager, same as regular passwords. You can scan a QR code on other devices that aren’t able to sync them (Windows or whatever) and login from your phone. It’s a pretty painless process.
@MikeBeas @timbray @sil @objc Do most people “go looking for” posts on a topic on a platform that resisted basic search?
This isn’t a scientific discussion, nor did you back your assertion with the type of “scientific proof” you demand of others. Anecdotal evidence of difficulties *is* evidence a feature is less than intuitive, enough to indicate an observational study. I believe I have a contact at a psych department if you want to fund that.
@timbray like several others, the only thing that’s made my limited passkey use workable is @1password
I use multiple OS and browsers every day. Having my passkeys tied to a single device or OS was a non-starter. 1Password solved that for me, but I’m having a hard enough time convincing family and friends to use a password manager at all. Passkeys on top of that? I haven’t the energy to fight that good fight.
@timbray was there any other outcome when the two options were
@timbray The headaches of trying to get the browser to let my password manager be responsible for passkeys rather than Apple or Google in the browser was a terrible experience.
Not being able to easily see what sites had passkeys, or which passkey would be used if I had multiple accounts at a site also sucks.
Passwords with a password manager and TOTP for 2FA have at least had multiple years of user experience feedback, and it’s possible to avoid lock-in by choosing your own vendor.