Today, I was working with on user acceptance testing of some automation based on #Terraform (Terragrunt).
Prior to our #UAT meeting, I'd run back through the usage-documentation I'd written juuuust to be sure it was ready for prime-time. She tried running the code and it resulted in a really bizarre error. She showed me a screen-capture of the failure, but there was nothing useful in what she'd sent. I located the CI job in her GitLab instance and looked through the job's full logs. Still nothing useful. So, I asked her what exactly she'd done. She posted her shell-history. I got to the third step and said to her, "AH! Found it!": she'd been a little too aggressive on the copy/paste from my usage-instructions. I corrected her on the usage (and she said, "dammit, now that you point it out, I see what I did and it should have been obvious") and left her to re-run the exercise while I "went" to a Teams meeting. Mid-meeting, she verified that things worked as desired (when used properly).
Note that, while screen-caps are better typically than nothing, if the capture truncates the output, it's better to figure out a way to get the full output to the person helping you.