Arty-chan (Cynthia)One thing I miss is going to conferences, especially #AccessLibCon #Code4lib #SupportDriven #WriteTheDocs . All of which are great communities.
I've heard of 1 for #ChiefofStaff roles, but I'm not aware of any for #StrategyAndOperations in general.
*This* is what my #SupportDriven presentation was all about! <3
---
RT @lkozloff
Even after 5 years @gitlab "Everyone can contribute" still wows me. I had a customer provide some feedback that a UI change after an upgrade was annoying. So, I fixed it: https://gitlab.com/gitlab-org/gitlab-ui/-/merge_requests/3200 - no backlog, no "our dev team is looking into it". This is Support Engineering.
https://twitter.com/lkozloff/status/1606033016198791169
---
RT @lkozloff
Even after 5 years @gitlab "Everyone can contribute" still wows me. I had a customer provide some feedback that a UI change after an upgrade was annoying. So, I fixed it: https://gitlab.com/gitlab-org/gitlab-ui/-/merge_requests/3200 - no backlog, no "our dev team is looking into it". This is Support Engineering.
https://twitter.com/lkozloff/status/1606033016198791169
In case you missed the presentation at #SupportDriven #SDExpo: #EveryoneCanContribute: Making #Support Effective Through Contributions
#supportengineering #customersupport #management http://cynthiang.ca/2022/10/20/presentation-everyone-can-contribute-making-support-effective-through-contributions/
#supportengineering #customersupport #management http://cynthiang.ca/2022/10/20/presentation-everyone-can-contribute-making-support-effective-through-contributions/
Bought a box of Coffee Crisps for #SupportDriven #SDExpo!
It’s a good way to entice people to see my presentation or say hi, right?
