One thing I miss is going to conferences, especially #AccessLibCon #Code4lib #SupportDriven #WriteTheDocs . All of which are great communities.

I've heard of 1 for #ChiefofStaff roles, but I'm not aware of any for #StrategyAndOperations in general.

Support Driven Leadership Summit 2023: Day 2 Notes

Notes from Day 2 of Support Driven Leadership Summit 2023 Oakland.

Learning (Lib)Tech
Support Driven Leadership Summit 2023: Day 1 Notes

Notes from Day 1 of Support Driven Leadership Summit 2023 Oakland.

Learning (Lib)Tech
Support Driven Expo 2023: Day 2 Notes

Notes from Support Driven Expo day 2 talks and workshops that I attended.

Learning (Lib)Tech
Support Driven Expo 2023: Day 1 Notes

Notes from Support Driven Expo day 1 talks and workshops that I attended.

Learning (Lib)Tech
*This* is what my #SupportDriven presentation was all about! <3
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RT @lkozloff
Even after 5 years @gitlab "Everyone can contribute" still wows me. I had a customer provide some feedback that a UI change after an upgrade was annoying. So, I fixed it: https://gitlab.com/gitlab-org/gitlab-ui/-/merge_requests/3200 - no backlog, no "our dev team is looking into it". This is Support Engineering.
https://twitter.com/lkozloff/status/1606033016198791169
Removes gl-broadcast-message-text-max-width (!3200) · Merge requests · GitLab.org / gitlab-ui · GitLab

What does this MR do? Currently the gl-broadcast-message-text-max-width is set to 934px, which: I couldn't find a...

GitLab
Support Driven Expo 2022: Day 2&nbsp;Notes

Learning (Lib)Tech
Support Driven Expo 2022: Day 1&nbsp;Notes

Learning (Lib)Tech
Presentation: Everyone Can Contribute: Making Support Effective Through&nbsp;Contributions

Learning (Lib)Tech

Bought a box of Coffee Crisps for #SupportDriven #SDExpo!

It’s a good way to entice people to see my presentation or say hi, right?