Tired of postmortems that fix nothing? Learn how to run blame-free, human-centered incident reviews that drive real change in this talk by Agata Skorupka at DevOpsDays London. This talk shares practical techniques to foster psychological safety, improve collaboration, and move beyond ineffective root cause analysis. Build stronger teams through postmortems that actually make a difference.

#Postmortems #DevOps #Leadership

Program: https://devopsdays.org/events/2025-london/program/agata-skorupka

Tickets: https://ti.to/devopsdays-london/2025

The neverending griefing discussion

I've been doing MMOs and online worlds a long time. And that means that I've written and said a lot of things on the Internet over the years, about designing them.

One of the funny things about reactions to the various vision blogs for Stars Reach is the number of people who have

https://www.raphkoster.com/2024/08/07/the-neverending-griefing-discussion/

#GameTalk #Gamemaking #GameDesign #griefing #postmortems #StarsReach #starsreach #VwDesign

heard that Twitter is DDoSing itself (?)

This is a good opportunity to announce I specialize in software perf & scalability. Reducing hosting costs. And parachuting in to solve hard bugs or otherwise "rescue" sites or projects farked up by a prior approach

as a paid consultant

#DDoS
#Twitter
#performance
#scalability
#scaling
#tuning
#CostReduction
#ResourceMinimization
#troubleshooting
#rescues
#rewrites
#systems
#RootCauseAnalysis
#regressions
#postmortems
#architecture
#efficiency
#SRE

It's fine to use names in post-mortems (~300w)

https://blog.danslimmon.com/2023/04/20/its-fine-to-use-names-in-post-mortems/ #devops #sre #postmortem #postmortems #incidentresponse

"Eventually this customer has had enough. They leave. This represents both a sizable blow to revenue and a scathing indictment of your product’s reliability at scale. But, on the bright side, both MTTR and MTBF benefit enormously! That’ll look great on the quarterly slide deck." (~700w)

https://blog.danslimmon.com/2023/04/04/incident-metrics-tell-you-nothing-about-reliability/ #sre #devops #incidentresponse #postmortems

There's still value in low-technical postmortems.

What made this incident low impact? has your team implemented various safety nets to reduce harmful effects?

How did you know that a rollback was the right thing to do?
Could you have implemented a fix-forward instead?

Who else did you need to involve? or were you able to fully execute the incident and any runbooks by yourself without disrupting anyone else?

#Incidents #IncidentResponse #IncidentManagement #Postmortems #ICM #IRM