This is what the hinge on my #Librem14 by @purism looks like right now.

It just busted from normal use.

I did some research, and the issue seems common.

* https://forums.puri.sm/t/librem-14-hinge-failure-after-12-months/21763/7
* https://blog.desgrange.net/post/2025/08/04/diy-librem-14-hinge-fix.html
* etc.

I purchased the laptop on 7/8/2023 and received it in October, 2023. I use it multiple times (nearly) daily. With just some napkin math, that's about 1.5k-2.5k monitor openings and closings before failure.

...I'm waiting for support to get back to me. (Week 2-3 of waiting.)

@kdehairy @purism similar thing happened to me.

Fortunately, they sent a replacement battery. (I purchased the 3-year warranty.)

I read of one other person on Mastodon that had a similar issue. Perhaps it is more common.

At any rate, now the hinge on my #Librem14 is broken. I sent in a ticket about two weeks ago, before it totally busted. Now it's completely busted, and, as I wait for them to get back to me, I have a new past time of researching the faults of this laptop...

On my #Librem14 notebook made by #Purism I use #pureboot which includes #heads and #coreboot. I had to replace the ssd.

I also

  • upgraded from luks1 to luks2 replacing the key derivation function
  • started with a new luks encryption key
  • and a new gpg encrypted passphrase
  • changed my fs from ext4 to #btrfs

To check for the new key/passphrase whether they work I used this command: /usr/lib/cryptsetup/scripts/decrypt_gnupg-sc /etc/cryptsetup-initramfs/cryptkey.gpg | sudo cryptsetup luksOpen --test-passphrase /dev/nvme0n1p3 && echo yippie-yeah

@ppdelft

Not all companies are like this:
"At @purism #privacy isn’t a toggle buried deep within a settings menu; it’s the foundation of everything we build. Our devices—like the #Librem5 smartphone and #Librem14 laptop—run on free and #opensource software (#FOSS) , ensuring that users have full #transparency and #control over their data.

Unlike Meta, #Purism does not monetize personal information."

Read more, also about their Digital Bill of Rights, at:

https://puri.sm/posts/privacy-on-trial-metas-doj-battle-vs-purisms-user-centric-philosophy/

Privacy on Trial: Meta’s DOJ Battle vs. Purism’s User-Centric Philosophy – Purism

Purism makes premium phones, laptops, mini PCs and servers running free software on PureOS. Purism products respect people's privacy and freedom while protecting their security.

Purism

Doing good does not mean it is free credit for doing bad.

@purism is doing great building a secure and open platform, but this is not an execuse to get away with taking my money and not provide support!

I bought a #Librem14 from @purism months ago. Suddenly the battery starting draining and not charging, until the laptop does not show any sign of life. I followed their awesome troubleshooting posts successfully, but nothing changed.

I asked for their help 3 times and got zero replies!

Read this great update about the #pureos development in September 2024:

https://puri.sm/posts/pureos-crimson-development-report-september-2024/

Many #Crimson packages start building again. Well done. I'm always reading these monthly updates with much interest.

You can totally optional support the development of PureOS by getting a subscription: https://shop.puri.sm/?s=pureos+subscription

#PureOS is totally free software for everyone, regardless of subscriptions, but subscriptions help the advancement.

#Laniakea #Librem5 #Purism #Librem14 #MobileLinux

PureOS Crimson Development Report: September 2024 – Purism

Purism makes premium phones, laptops, mini PCs and servers running free software on PureOS. Purism products respect people's privacy and freedom while protecting their security.

Purism
Quantum Safe Communication with Purism – Purism

Purism makes premium phones, laptops, mini PCs and servers running free software on PureOS. Purism products respect people's privacy and freedom while protecting their security.

Purism
@Toasterson Does Illumos run on a slightly wider variety of hardware these days? The last few times I've tried booting OpenIndiana were mostly unsuccessful. Specifically, I want to run it under Coreboot on a #librem14.
Librem 14: Your privacy-focused powerhouse. Unleash true digital freedom with our security-focused laptop. #Librem14 #PrivacyFirst
https://puri.sm/products/librem-14/
Purism - – Librem 14

Introducing the – Librem 14 by Purism

Librem 14: Your privacy-focused powerhouse. Unleash true digital freedom with our security-focused laptop. #Librem14 #PrivacyFirst
https://puri.sm/products/librem-14/
Purism - – Librem 14

Introducing the – Librem 14 by Purism