adriaan on their use of #vastplatform at #nngroup /#ohra for several cloud based applications

#vastplatform #vastplatformsmit2024 #smalltalk

Great resource by #nngroup about using #AI as a #UX #designer: https://www.nngroup.com/articles/ai-ux-getting-started/

Love the caveats:
- Humans Must Select Ideas Suggested by AI
- Hallucinations Can Be Convincing
- Bias Lurks in Training Data
- Use AI as a starting point
- Ask for sources and links

AI for UX: Getting Started

Use generative-AI tools to support and enhance your UX skills — not to replace them. Start with small UX tasks and watch out for hallucinations and bad advice.

Nielsen Norman Group

#Accordions or #disclosures come in many forms and shapes. But what do you have to consider in terms of #UX? #NNgroup has a great article on this: https://www.nngroup.com/articles/accordions-on-desktop

Use for:
- step-by-step processes
- scanning & reading only specific info

Avoid if:
- users need all or most info
- little content on page
- deep hierarchy
- flow reading e.g. an article

Accordions on Desktop: When and How to Use

Accordions simplify long pages, but reduce visibility and increase interaction cost. Use them on content-heavy pages where users don't need to combine information across sections.

Nielsen Norman Group

Sycophancy in Generative-AI Chatbots

https://www.nngroup.com/articles/sycophancy-generative-ai-chatbots/

"When faced with complex inquiries, language models will default to mirroring a user’s perspective or opinion, even if the behavior goes against empirical information. This type of “reward hacking” is an easy way to get a high rating on responses to a user’s prompt, but it is problematic for applications of AI that require accurate responses." -- #CalebSponheim #NNGroup

#LLMs #gen_ai

Sycophancy in Generative-AI Chatbots

Large language models like ChatGPT can lie to elicit approval from users. This phenomenon, called sycophancy, can be detected in state-of-the-art models.

Nielsen Norman Group

What is the difference between #informationArchitecture and a #sitemap #nngroup explains it in detail: https://www.nngroup.com/articles/information-architecture-sitemaps

- a sitemap is an artifact of #IA
- IA is more, like naming, nav structure, etc.
- IA is a #process of structuring content / #information of a #website

Information Architecture vs. Sitemaps: What’s the Difference?

Information architecture is the practice of structuring, organizing, and labeling content from your website. Sitemaps are visualization tools that are used predominantly for planning purposes.

Nielsen Norman Group

Information Architecture vs. Sitemaps: What’s the Difference?

https://www.nngroup.com/articles/information-architecture-sitemaps/

"IA is the foundation that defines the overall structure and organization of content. Once the IA is well established, sitemaps are created to visually represent it." -- # SamhitaTankala #nnGroup

#design #UI #UX

Information Architecture vs. Sitemaps: What’s the Difference?

Information architecture is the practice of structuring, organizing, and labeling content from your website. Sitemaps are visualization tools that are used predominantly for planning purposes.

Nielsen Norman Group
Test your #usability knowledge by taking #NNgroup quiz. All questions and answers are based on articles that they published last year. https://www.nngroup.com/articles/ux-quiz/
User-Experience Quiz 2023

Test your usability knowledge by taking our quiz. All questions and answers are based on articles that we published last year.

Nielsen Norman Group
⁦#NNgroup has published more than 600 #videos that have received almost 10 million views over these 6 years, so there’s certainly much more for you to watch. Here are the top 10 #UX videos, according to the viewers. https://www.nngroup.com/news/item/top-10-ux-videos-all-time/ #usability #design #uxdesign
Top 10 UX Videos of All Time

The 10 UX videos that have been watched the most since the start of Nielsen Norman Group's video channel.

Nielsen Norman Group
#Delight can be experienced #viscerally, #behaviorally, and #reflectively. A great #design is supported by all three of these pillars and is best evaluated with specific #researchmethods. https://www.nngroup.com/articles/pillars-user-delight/ #ux #UserResearch #ProductDesign via ⁦#NNgroup
Three Pillars of User Delight

Delight can be experienced at the visceral, behavioral, and reflective levels. A great design achieves all three of these levels and is best evaluated with specific research methods.

Nielsen Norman Group