Signal to Noise: The Spreadsheet That Changed What We Shipped

A Zendesk case study in customer feedback prioritization: how a simple weighted scorecard separated signal from noise, surfaced hidden issues, and changed the roadmap.

🔗 Read more at ryanw.eu

"Consistency is only a virtue if the path is still relevant." - Futurist Jim Carroll

Here's something you already know: doing the same old thing puts you on the road to the same old destination.

Keeping that in mind, here are some simple rules to avoid consistency:

Don’t wait for clarity because speed is the only certainty (we don't know where we're going, but we're making great time)

Don’t fear the pivot because the straight path is extinct (volatility is the new normal!)

Don’t ignore the rebels because they see what you’re missing (think about that one - you know it's true!)

Don’t rely on your history because it won’t write your future (legacy is a death sentence)

Don’t prioritize your process because the world prioritizes your progress (be creatively disorganized)

Don’t mistake activity for achievement because movement isn't always forward (invest in free time)

Don’t wait for clarity because speed is the only certainty (jump without knowing!)

Don’t fear the pivot because the straight path is extinct (change yourself already!)

Don’t seek the 'perfect' plan because agility beats perfection every time (you can't plan in a fast future)

Don’t build for today because tomorrow is already here (live forward...)

Don’t settle for the comfortable because growth only happens in discomfort (comfort zone stuff)

How do you do that?

Abandon the roadmap - it was made for a different time

Abandon your assumptions - because they are already anchors

Abandon the tried and true for new things

Abandon perfection because mistakes are your new knowledge opportunities

Abandon yesterday’s logic since it is now basically tomorrow's illogical foundation

Abandon the status quo because it's already obsolete

Abandon what you know to find what you don't know

Abandon the safe plan for the risky unknown

Abandon the analysis and go with your gut

Abandon what you've already done to find what you need to do next

What's the phrase we often hear? I heard it in a song yesterday while driving: "Today is only yesterday's tomorrow.' It's from Uriah Heep, a great 70s band.

Rethink it: "Tomorrow is yesterday's missed opportunity" if you don't change things up!

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Futurist Jim Carroll has seen many companies fail at innovation because consistency is central to their culture.

**#Consistency** **#Change** **#Pivot** **#Agility** **#Abandon** **#Rules** **#Future** **#Innovation** **#Rebels** **#Progress** **#Speed** **#Growth** **#Discomfort** **#Strategy** **#Movement** **#Tomorrow** **#Roadmap** **#Assumptions** **#Risk** **#Leadership** **#Transformation** **#Relevance** **#Logic** **#Action** **#Onwards**

Original post: https://jimcarroll.com/2026/03/daily-inspiration-consistency-is-only-a-virtue-if-the-path-is-still-relevant/

Fini la roadmap "To-Do List" qui ne livre aucune valeur.

Pour ce #WEreplay, on explore avec Olivier la méthode I.F.O (Impact Focus Oriented). L'objectif est simple : aligner enfin vos objectifs business et les bénéfices réels de vos utilisateurs.

Apprenez à piloter par l'impact et l'apprentissage plutôt que par la simple livraison de tickets.

Le guide complet :
https://aqoba.fr/posts/20250928-construire-une-roadmap-produit-orientée-impact/?utm_source=WEreplay

#ProductOwner #Roadmap #Impact

Как искать product market fit в эпоху AI

Раньше product market fit воспринимали как финишную черту: если первые клиенты пошли, масштабируйся за счет рекламы или найма новых сотрудников и катайся, как сыр в масле, несколько лет. Сейчас в AI-компаниях (не путать с теми, кто считает себя такими после внедрения Алисы в личном кабинете🙂, а нормальных, таких как Replit, Cursor, Lovable и других) основа продуктовой ценности пересматривается чуть ли не каждую неделю. Получается, не «достиг первых продаж и занял долю рынка», а борьба локтями на беговой дорожке: если перестал двигаться — мигом откатился назад.

https://habr.com/ru/articles/1005736/

#product_market_fit #product_marketing #ai #искуственный_интеллект #roadmap

These lines are to commemorate my spectacular failure to win the North Street Book Prize with my 2024 collection “After Spruce: Poems in the Manner of Tom Jenks’ ‘Spruce’ During the Time of the Coronavirus Pandemic”.

Originally published: Poetry and Covid December 2020

#ExperimentalPoetry #poem #poetry #PoetryCollection #PoetryCommunity #WritingCommunity #Australia #UnitedStates #coronavirus #COVID19 #pandemic #DonaldJTrump #ScottMorrison #GladysBerejiklian #EssentialBusiness #JigsawPuzzle #EmotionalDistancing #WAGs #Roadmap #Quarantini #ImmunityPassport #RubyPrincess #PrePalliative #CoMorbidities #COVIDSafeApp #ChainsOfTransmission #QAnon #protest #AntiVaxxer #TinHat #Prayers

Very interesting insights into currency symbols in Unicode and how their implementation involves decisions and actions on so many different levels:

🔗 https://blog.unicode.org/2026/02/from-central-bank-to-code-point-roadmap.html

#Unicode #Currency #Symbols #Roadmap

📢 #OpenSearch #roadmap 2026 is out!

Check out the @OpenSearchProject blog post by the Technical Steering Committee on what’s coming next, across the four pillars of innovation:
🔸Search modernization
🔸Observability and analytics
🔸Scalability and resiliency
🔸Community and platform

Thanks to the TSC members, the TAG (technical advisory group) members, the maintainers and contributors, @linuxfoundation and all involved. 👏

https://opensearch.org/blog/the-2026-opensearch-roadmap-four-pillars-for-ai-native-innovation/

[BLOG] Microsoft Teams Direct Routing receives AMR‑WB codec support March 2026 #MicrosoftTeams #Calling #Telephony #TeamsDirectRouting #Codec #SBC #Roadmap

http://erik365.blog/2026/02/23/microsoft-teams-direct-routing-receives-amr-wb-codec-support/?utm_source=mastodon&utm_medium=jetpack_social