#Soziologisch​er #Begriff von #Problem

Von einem #Problem spreche man im #allgemein​en nur, wenn ein #Zustand oder ein #Ereignis nicht im #Einklang mit seiner #offiziell​en #Interpretation stehe. Ein #soziologisch​es #Problem sei von einem #gesellschaftlich​em oder #soziale​m #Problem zu #unterscheiden.

Pter L. #Berger - #Einladung zur #Soziologie, S. 46 f.

#Unterscheidung #Innovation #Problembeschreibung #Problemdefinition

In this interview with #DeepMind CEO Demis Hassabis is that you can almost feel the switch between #LinearThinking and #DivergentThinking.

Much #AIhype is generated by “linear thinkers”. Even their version of #SystemsThinking, is linear. Appropriate for #problemsolvers. Rather dangerous when we trust them in #ProblemDefinition or when they take the Human Condition as a problem to be solved.

At least, Hassabis is selfaware enough to recognize limitations.

https://www.theverge.com/23778745/demis-hassabis-google-deepmind-ai-alphafold-risks

Google DeepMind CEO Demis Hassabis on ChatGPT, AI, LLMs, and more

Demis Hassabis talks about the future of AI, why the merger between DeepMind and Google Brain will advance tech research, and why AlphaFold was a scientific breakthrough.

The Verge

From Molly White in HBR:
“People are not unbanked because of some technological failure. People lack access to banking services for all sorts of reasons: They don’t have money to open a bank account to begin with, they’re undocumented, they don’t have access to a physical bank or an internet or mobile connection, or they don’t trust banks due to high levels of corruption in their financial or judicial systems.”
#ProblemDefinition

https://hbr.org/2022/05/cautionary-tales-from-cryptoland

Cautionary Tales from Cryptoland

Web3 is off to a rocky start. Optimists may rattle on about progress on the horizon, but at present the space is rife with fraud, hacks, and collapses. In this Q&A with Web3 critic Molly White, creator of the website Web3 Is Going Just Great, White argues that as this technology becomes more mainstream, its ability to do harm — financial, emotional, and reputational — will grow, and fast. For one, blockchain technology is often applied in ways, or to problems, to which it is not suited, and companies frequently don’t understand the consequences of their decision to utilize it. Additionally, some issues are being overlooked, such as privacy concerns, which could make it more difficult to address online harassment. Finally, for all the rhetoric from Web3 proponents about opportunity and democratization, crypto projects have mostly served to make the rich and powerful even more rich and powerful.

Harvard Business Review
Looking for #recommendations:
Anyone have helpful resources for defining a problem or writing a problem statement?
I have encountered things like the "five whys" but I find them insufficient for guiding someone through the process of defining a problem or pain point without solutioning
#askMasto #askMastodon #designThinking #problemDefinition #painPoint