James ThomsonFinally the UK website came up, and I could order fine via that. The app just was completely messed up. I'm in the 27 Sep - 2 Oct window now though for all that delay…
Karl Baron@jamesthomson Had the same issue in Japan, app was nonstop errors and I finally got in on the website, but ended up with a Oct 4-12 date 😭
Lori Olson@jamesthomson yup, I finally got in on Sept 25
Paul Campbell
Eshu Marneedi@jamesthomson Website is… fine? Slow but fine. The app is just broken. I don’t know what happened there.
I got mine for Sept. 22nd…
Shaun@jamesthomson similar issue here! Even when it came back up I ran into a lot of timeouts and the like
Christian Selig@jamesthomson I think the commonwealth countries were a bit behind
Timo Hetzel@christianselig @jamesthomson Germany: Only Pickup for next Friday 25 minutes past the hour. Delivery 2 weeks out for Natural Titanium.
Alex Simpson@jamesthomson not getting mine until 2nd-9th October, so frustrating
Brad Oliver@alex @jamesthomson This is wild to me. I couldn't do any pre-pre-order thing on apple.pt, so I eventually got on, ordered my 15 Pro and made the Sep. 22 window somehow.
@hoserama99 @alex Might depend on what you ordered too, I went for the small blue Pro Max, which might be less common.
Jake Robb@jamesthomson I just got through too. Apple somehow lost my wife’s preorder, so I had to manually recreate that on the fly; lots of errors as I went through that too.
I did get Sept 20th delivery on both, however.
Website was a complete failure for me.
@jamesthomson Looks like it's a colour thing. Black still showing as 22nd.
@paulca Ah, perhaps, I did go blue again.
Andy Norman@paulca @jamesthomson black was at 27th in the UK when I got my order through at about 1:30
Tony Harris@jamesthomson the app is now responding but apparently the Apple Pay servers are screwed. 🤷🏻♂️
Jamie Shaw@jamesthomson Surprisingly had a good year this year, last year was a shambles.
Two MBPs pointing to the IUP page, two iPads with the app, and an iPhone — just one device (MBP, Safari) became available about 5 minutes in.
Everything else came online about 1:20pm.
@jamesthomson I take it back, the apps are down again 🙃
Philip@jamesthomson same experience, only switched from the app to the site when I saw all our US cousins had been in for ages!
Lewis Dorigo@jamesthomson I managed to get in-store pick up in Glasgow on the 22nd. So if you can get to an Apple Store, maybe that’d work?
@jamesthomson Oh dear. Apple’s really shit the bed with this launch, haven’t they? 😂
Lee Peterson (LJPUK)@jamesthomson app is still down for me, managed to get one earlier but watching it go up and down every few mins. Demand or someone didn't test the backend enough
Alex Pardoe@ljpuk @jamesthomson The app wasn't working properly for me on multiple devices (and still isn't), it was only the website that would work in the end.
@
Craig Grannell@jamesthomson I just had to talk to my wife about something, and the 22/9 window jumped a week. Oh well.
Steve Riggins@craiggrannell it jumped last year due to payment issue mess but later that weekend it reset to launch day. Good luck!
Tad van Sander 🇺🇦🇵🇸@jamesthomson it was a shitshow. I ignored the preorder I created before and bought 15 plus 7 past 1 p.m. as a new order. Seriously, Apple... 🙄
@san_der Yeah the prepared order thing never even showed up for me
Joe Chott@jamesthomson Mine got pushed to October 9. Glad you got your order in, bummer we get our phones late. :(
@Verxion I'm sure we will live!
@jamesthomson YOU might, I won’t! :)
Paul Squires@jamesthomson I eventually ordered through the web site. Managed to get delivery on 22nd for the 256gb pro in black.
Hobbs@jamesthomson got exactly the same issue and the same dates.
James Atkinson@jamesthomson same. It was a very poor experience.
martynpie@jamesthomson oh boo! I was lucky enough to get on about 5 past. My mate got on at 1:02! 🙃
Looks like it was luck of the draw ☹️
Tom Burbidge@jamesthomson I’m on the upgrade programme and got on to the website after almost 25 mins. It showed pick up dates for Edinburgh store and I chose 22nd but now the emails say I’m 27-2 Oct. What’s going on!
@jamesthomson worked out perfectly for me as I’m away until the 25th 😉
penryu@jamesthomson In the US, the app ALMOST worked for about 20 minutes.
About 20-25 min after, the app just started working, no issues, no time-outs.
Meanwhile, the website was stuck on "Almost there" for at least 5 more minutes after my purchase was complete.
Another launch, another 10-15 Radars of lessons learned?
Scott@jamesthomson 10-17 October for me. Stupid Store app
@scottearle Ugh… I ended up using the website, don't think I'll trust the app next time.
@jamesthomson well, on the plus side it’ll arrive just before my birthday. Swings and roundabouts, I guess
Andrew Briscoe@jamesthomson I was on a mountain but it sounds like the same thing that happened to my wife. Oh well.