Hey folk - making fun of people who find Mastodon difficult and claiming that it "weeds out anyone too stupid to use Mastodon" or "they're too attached to Twitter so their opinion of Mastodon is suspicious" is really not the move.

Firstly, this was the kind of rhetoric that got me infamously racially harassed my first few hours on Mastodon back when it was super new.

Mainly though - it's unneeded superiority, it's ignoring very valid accessibility concerns, and it's just straight up exclusionary.

@creatrixtiara that's super fair, i know personally I really want to help people, but it's also really annoying trying to talk to people on twitter complaining about something here but then never explaining or saying straight up incorrect information

i think it's a human issue that should be worked on either way for sure, and I appreciate you posting this

@creatrixtiara solidarity is way cooler than a superiority complex
@creatrixtiara Agreed. I joined Mastodon so that I could finally be treated equally on the web. Not so that I could act like I’m better than anyone else. I might have a big ego, but I’m also big on being an ally, and boosting anyone with a passion for lifes pursuits. You all deserve the rewards of what you try to sew. I mean that. I hope that you all feel joy from all that you partake in.
@creatrixtiara
Yeah it's really counter productive to have this attitude us bird app refugees. I really want to learn mastodon and make friends on here but it's really confusing for this bird app brained refugee

@creatrixtiara Agreed. We should be seeking to help new people, not call them stupid.

Hell, I'm still not 100% on how all this works. It's like anything else in that there's a learning curve.

@creatrixtiara

+1. Mastodon is great underlying tech & capabilities.

Its UX surfaces too much of that richness & complexity upfront. Getting value from & bringing value to the community only requires users to understand a small % of the mastodon mental model. UX that lets people use mastodon like they used Twitter, until they NEED the more complex features, is (1) good design and (2) better "business" for mastodon.

@ellen @creatrixtiara Eh? I don’t necessarily agree. There’s a lot about the Mastodon webapp that is very Twitter-like, and all you need to figure out the timeline stuff is a helpful soul going “Home is where you see ppl you follow, Local is where you see everyone on your instance, and Federated is where you see everyone that ppl on your instance follow”
Mastodon quick start guide

So you want to join Mastodon and get tooting. Great! Here's how to dive straight in.

Official Mastodon Blog

@kebokyo @ellen @creatrixtiara

One thing I miss, and maybe there's a way to do this that I just don't know about yet, is being able to follow someone directly from their tweet. Instead I have to click on their username and follow from their profile page.

But in terms of complexity, there is plenty that is strange & unfamiliar. Especially its federated nature.

@ellen @creatrixtiara One of the reasons I stopped using Masto is because of their leadership's antagonistic resistance to ideas such as this that deviate from the creator's original vision.

This is a great idea that has been brought up on many occasions, but there is no desire by the Masto dev team to make an experience that centralizes a good user experience over a singular vision of what social media should be.

@Are0h @ellen I agree with OP (people shouldn't be hostile to newcomers!) but i don't really understand what you mean...

How can Mastodon be made more user-friendly without compromising the whole point (that everyone can talk to each other without 1 single organisation being in control)? What's the "great idea" that the team has no desire to implement?

Eugen has taken steps such as hiding the Local timeline on the official iOS app, which upset a lot of existing users, but it goes to show that they are trying to make it as simple as possible for non-technical people.

@exelotl @ellen The key phrase here is 'which upset a lot of users.'

In your need to defend Eugen, you are simultaneously demonstrating you know exactly what I mean by detailing a poor decision he made for the platform. And that's just one example.

So your 'confusion' is really just a thinly veiled attempt at antagonization.

And I have no interest in engaging with people who act in bad faith.

Enjoy your day.

@Are0h I'm not trying to be hostile, sorry if it came across that way. I genuinely want to know what sort of changes you think should happen.

My example was to show that Eugen is willing to upset the "technical" users to make a more pleasant UX for newcomers.

@exelotl No, I don't think you do.

So for the second time, enjoy your day.

@creatrixtiara Don't do this. This is horseshit.

Help your fellow netizens, don't build walls.

@raineer are you saying I'm being horseshit or are you referring to the people I'm talking about?

@creatrixtiara sorry!! the people you are talking about. We need to be welcoming.

As the resident nerds of the internet, I think it's up to us to understand and acknowledge that Mastodon is actually different than what most are used to - and then do what we can to help them into the fold.

@creatrixtiara it's such a weird attitude (though I've seen it in many places and times). Like, what's wrong with instead asking "what are you finding hard? Can I help, or point you somewhere for help?"

@creatrixtiara

I'm sorry people were a-holes to you. That sucks.

@trib

This is a good attitude to have. Though for the record, I met more hostile people on Twitter regarding tech/usage questions than I've met here when I ask them.

@creatrixtiara I saw a bunch of people dumping on Anil Dash for a recent post here, criticizing him for "bringing his worksona" and influence here from Twitter -- when he's had his Mastodon account for five and a half years (and has posts stretching back across all of that time). The thread went on to rail against all the Twitter "celebs" that are showing up in the #fediverse
@seancorfield I saw that too!!! Super bizarre

@creatrixtiara

The original userbase, before this current migration, (though I think you already know this, @seancorfield, as I think you've been here for a while so sorry for repeating info.) are a lot of anti-capitalists and they probably see the influx of mainstream celebrities and business owners as encroaching on a space they thought they'd carved out for themselves and made their own.

Not that it excuses the behavior but I think

@creatrixtiara @seancorfield

it explains it.

There was an article I read a while back (https://xtramagazine.com/love-sex/why-are-queer-people-so-mean-to-each-other-160978) and, while it focuses on Queer people, I think it can be true for marginalized people in general where there's a lot of trauma from their experiences which develops into hyper–anti-trust and a tendency to strike out and cut off others before it can be done to them. Which can often mean attacking your own community, as well.

Why are queer people so mean to each other? | Xtra Magazine

How brain science explains queer trauma, conflict and call-out culture

Xtra Magazine
@WammKD @creatrixtiara Thanks for the background -- I am pretty new here (part of the Twitter migration) and while I've spent a fair bit of time in queer and intersectional spaces over the years, I guess I haven't been around many anarchist/anti-capitalist types; and my white/cis/male/class privilege has shielded me from a lot of that trauma. It explains why I've heard that some instances (many?) don't federate with mastodon.social
@WammKD @seancorfield yeah sure, but like Anil Dash of all people is the wrong target. I've seen people accuse him of being pro-crypto just by virtue of being in tech, when he's straight up regretted how his invention that led to NFTs has been used and has railed against it since day 1
@creatrixtiara And it's by design. They refused to change, so I stopped using the platform altogether.
@Are0h @creatrixtiara and this is the beauty of free software platforms running on open standards: if enough people are dissatisfied, they are free to make alternatives that are compatible with the underlying ecosystem.
@creatrixtiara is this OK to reblog? I've already seen a few people having issues with others being exclusionary or condescending about the workings of this place.
@creatrixtiara Don't give in. I've been kindly pointing those who demand tverse items and news be cw'd. Nope. They can use filters, that's what the manual says. Otherwise it'd be a federated public TL file of "sensitive content" and having to click every one of them. I just set my setting to reveal cw. Disabled and I use my hands alot. Clicking every cw is not feasible for me. I understand your frustration it's exclusionary.
@creatrixtiara Overall, people have been helpful and welcoming, but I'm seeing some condescension creeping in from time to time. A message today telling "new Mastodon users" to not post Wordle graphics because it's accessibility insensitive as well as just generally annoying (I agree) ... well, some of us have never posted Wordle stuff to any platform. Wordle-posting thoughtlessness is not a new Mastodon user behaviour across the board.

@bookgaga @creatrixtiara

OK, that's... pretty wild. My feed was *full* of Wordle stuff when it first hit big. No one ever seemed bothered by it. Not even me, who's never played it. Lol.

I've been here awhile and IMHO anyone complaining that Wordle arrived with the latest influx of new folks is blowing smoke, big-time.

@creatrixtiara It's deeply frustrating to see. There's an expectation for new users to quickly accept and embrace Masto's founding ideals of decentralization etc. when they're more just trying to figure out how stuff works so they can find their friends and shitpost.

And ngl, the migration-refugee wording coupled with angry vibes about preserving existing culture or how newcomers should've X start sounding very familiar and icky.

@deieio oh my god that's such a good catch with terminology!!! Yes!!!
@creatrixtiara I got on here today and tried to like a picture of a cat that for some reason it kept trying to force me to make a new account on the cat's domain. Everyone assures me I can just post a link to it in search to get to it (weird UX), but search stopped working. It's not easy to onboard and kinda broken. I got a lot of flak for pointing out how many flaws it had (on twitter by masto fans). Weirdly hostile experience in general.
@creatrixtiara learning new platforms is always a bit of a slog, but I can't say enough how grateful I've been for the ABUNDANT user tips filling my feed (is it a feed here?)

@creatrixtiara I’m sorry people suck.

I chalk some/most of it up to people not liking the fact that their alternative cool-kids club is becoming mainstream, and will inevitably change somewhat because of it. It’s digital hipster-ism, and it’s immature and silly.

And frankly, they can spin off their own server and moderate however they like if it bothers them so much.

@creatrixtiara I mentioned it elsewhere, but it bears repeating: The WELL circa 1985 ran on PicoSpan over Unix: command line esoterica squared. The knowledgeable people in the young community helped newbies get on board and in retrospect, that episode of mutual aid was fundamental to the growth of community. (Which is not to say that Mastodon's onboarding is too perfect for improvement.)
@hrheingold @creatrixtiara
The WELL was a welcoming and helpful community. I wonder if that is possible in this era? I credit the founders of the WELL for encouraging good behavior.
@SteveLamont @hrheingold ooo I don't think I know about the WELL, could you tell me more?
@creatrixtiara while I was able to catch on quick everyone I've come across has been delightful!

@creatrixtiara I must admit, this is the first comment about the other place I've bothered opening.

Some of the conversations have been like the person who won't stop going on about their ex or just gatekeepy rubbish I thought we have moved passed.

@Jonoabroad a lot of people JUST moved here. People don't often get over their ex that quickly.

@creatrixtiara as a birdsite refugee i appreciate this. i'm noticing the same kind of talk on tumblr. It is legitimately frustrating, especially for content creators, to have to migrate. we lose a lot of audience in the process and it sucks. it'd be kinder to help folks out than watch them flounder.

plus human nature is the same wherever you go, there will always be trolls/bad actors. we can ignore them lol

@creatrixtiara Yeah, it sends a message that we are unwelcoming. Luckily I haven't seen that around, most people have been very supportive!
@creatrixtiara you are nor alone in thinking people overuse CWs. Here's a pretty good article on it from another Mastodon veteran: https://karl-voit.at/2022/06/05/mastodon-cw-misuse/ ( @publicvoit )
Please Don't Misuse Content Warnings on Mastodon

Please Don't Misuse Content Warnings on Mastodon

public voit - Web-page of Karl Voit
@bkhl @publicvoit aaaa thank you! I've definitely seen vague CWs that don't really reflect the content

@creatrixtiara

Personally, I've realised that the 'speed' or 'tempo' on here is different compared to birdsite.

So far It's been fun here. I'm still getting used to all the tools.

Not run into any folks being rude, just maybe a little indifferent

@creatrixtiara thank you for this. I've seen some of these, and called them out.

OTOH, I did also make a short thread about how a bunch of people seem to think they are entitled to fedi being "Twitter without Musk", and how their hot-takes seem to be more about justifying why they don't want to try fedi out — and how grating this is to people who have to engage with them.

I think there is a way to talk about that without the superiority.

@creatrixtiara well said! 🙏  

Let me just also add to this, that blanketing everyone who is into #blockchain as "cryptobros" equally fills me with disdain.

I work in that industry and have never shilled anything here--that's not what most of us are about.

I'm sure many other folks are in this awkward situation.

@arfonzo ehhhhhhh I am zero percent a fan of anything to do with blockchains so unfortunately i'm not the best source of sympathy in that regard

@creatrixtiara hahaha--no worries! I wasn't asking for sympathy. I love that in the #fediverse, we should (in THEORY), be able to respectfully agree to disagree on anything.  

In that vein, I would prefer people to judge me as an individual: based on how I have interacted with them, not which currency I prefer to use.

I do agree 100% with your post though, and am sorry you were harassed for that, back in the day.

@arfonzo that's fair! thanks for understanding :)