LiamDec 14

"Yes please, I would love to have my call about a a broken leg be prioritised over an active shooting situation because the AI video detection thought that there was more blood visable on my leg vs. several people slumped over severly injured."

AI in Triple Zero WILL kill people.

https://www.abc.net.au/news/2025-12-14/triple-zero-000-call-service-needs-ai-tech-upgrade-survey-finds/106120258

#auspol #triplezero

Australians open to dealing with AI on a Triple Zero emergency call, study finds

Could artificial intelligence speed up emergency responses by receiving a caller's video or smartwatch data and capturing words like "knife" and "collision"? Most people think so and welcome the technology's potential, a survey finds.

ABC News
Rudolf van der BergDec 4
Emergency calls to 112, 911 or #triplezero are facing issues in countries that have done a #2Gshutdown or #3Gshutdown. The USA, Australia and Sweden all have experienced issues, regulatory intervention handset bans and other problems. I'm intending to do a write-up www.linkedin.com/feed/update/...

#2gshutdown #3gshutdown #volte...
#2gshutdown #3gshutdown #volte #mobile #emergencycalls | Rudolf van der Berg

The 2G/3G shutdowns in the USA, Australia and Sweden haven't been a smashing success. There was (the threat of) regulatory interventions in all 3 countries, roaming and wholesale partners caught unaware, death in Australia, handset blocks in Sweden and Australia and the dismissal of telco executives in Australia. Emergency calls in Sweden requiring a paper clip after shutdown was "unexpected". I'm thinking of doing a write-up of the experience so far, also with information I heard from other countries (but can't attribute), eg that inbound roamers are a particular issue, because turning off mobile data to prevent bill shock may impair emergency calls, their calls lack AML data after shutdown or that the operators don't see the correct number for inbound roamers. Do you have any experiences you can share of what went right or wrong elsewhere in the world? If you want to communicate off the record, ask for my Signal. #2gshutdown #3gshutdown #VoLTE #mobile #emergencycalls

Dave JDec 2
Very literally, for half a million #Optus customers: no one is coming to rescue you. 😬 #australia #telco #TripleZero https://rssfeed.media/@abcfeeds/115648916294345627
ABC Feeds (@abcfeeds@rssfeed.media)

Optus reveals nearly half a million phones may be unable to dial Triple Zero By Jane Norman The figure has been provided to a Senate estimates hearing, where the media regulator appeared on Tuesday. https://www.abc.net.au/news/2025-12-02/optus-reveals-some-phones-may-be-unable-to-dial-000/106092526 #FederalGovernment #GovernmentandPolitics #FederalParliament #JaneNorman

RSSFeed Media
The Victorian NewsNov 25

Optus outage in Frankston area
#ausnews #vicnews #optus #phones #000 #triplezero #outage #communications #technology #radiocommunications #telecommunications

https://www.victoriannews.com.au/news/melbourne-news/optus-outage-in-frankston-area/?utm_source=mastodon&utm_medium=jetpack_social

Optus outage in Frankston area

FRANKSTON, VIC. — Damage to an aerial cable has resulted in approximately 14,096 outages affecting mobile phone voice and data services in the Frankston and Mornington Peninsula areas.

VicNews
Frank FilipponeNov 19

All the recent news on Triple Zero issues with various mobile networks and phones and yet the offical Triple Zero website run by the Dept of Home Affairs includes a link to a page that's supposed to show smartphone apps but that just returns a 404 error 🤦🏻‍♂️

https://www.triplezero.gov.au/triple-zero/smartphone-applications

#triplezero

David SentinellaSep 30
Apparently #Optus outsources some or all of its digital telephony to #Infosys, and from Infosys we have this:
"Infosys leverages AI to create an "AI-powered core" that helps prioritize and execute digital transformation initiatives, which can include the modernization of a company's telephony systems. "
And we have this:
15 Aug 2025
"Indian company Infosys has entered into a joint venture with Australian telco Telstra through the acquisition of a 75% stake in Versent Group"
Coincidence? Does anyone know more on this?
#TripleZero
The Victorian NewsSep 30

Singtel boss's subtle backing for Optus chief in crisis
#ausnews #vicnews #optus #singtel #000 #triplezero

https://www.victoriannews.com.au/news/singtel-bosss-subtle-backing-for-optus-chief-in-crisis/?utm_source=mastodon&utm_medium=jetpack_social

Singtel boss's subtle backing for Optus chief in crisis

SYDNEY, NSW. — The Singaporean owners of Optus will give embattled chief executive Stephen Rue more time to right the beleaguered telco as confidence in triple-zero availability declines.

VicNews
Samosas are quite niceSep 29

"#Chalmers added Australians shouldn’t lose faith in the #triplezero system, saying the government will sort out what went wrong."

Hold onto your hat Jim: What went wrong is: dumbfucks privatised everything.

It's dead Jim. Neolibralism, Privatisation. It's dead. Stop pretending. Start using your massive majority.

Rebuild the PMG, the CBA, GIO, the ABC, TAFE, Medicare, Universities. The local council swimming pools. All that shit. Start building it all back.

The Victorian NewsSep 28

Fresh triple-zero outage for embattled telco Optus
#ausnews #vicnews #telco #Optus #outage #TripleZero

https://www.victoriannews.com.au/news/fresh-triple-zero-outage-for-embattled-telco-optus/?utm_source=mastodon&utm_medium=jetpack_social

Fresh triple-zero outage for embattled telco Optus

DAPTO, NSW - Embattled telco Optus has apologised for a second triple-zero outage in less than a fortnight, as local executives prepare for showdown talks with the Singaporean owners, SingTel. 

VicNews
Dwight WalkerSep 27
https://www.linkedin.com/posts/karenaustria_pearlspublichealth-big4con-activity-7376560253968195584-GJRQ/ Optus 000 failure was due to outsourcing to Infosys #optus #failure #triplezero #infosys #outsourcing #australia #emergency
#pearlspublichealth #big4con | Dr. Karen Austria (kavienna) | 25 comments

⚡ Does Australia Have a Fetish 🪢 to Outsource? In case you missed it: Optus with CEO Stephen Rue (under Singtel) launched Project Peacock, a highly risky move outsourcing critical IT capabilities to Infosys. https://lnkd.in/gK7Jnb9E Under that deal: * Optus transferred, 100 of its internal technical specialists. Experts in cybersecurity, firewalls, voice systems, and cloud to Infosys. * Once in Infosys’ hands, many of those staff were “benched” (paid but inactive) because Infosys couldn’t meaningfully deploy their niche telecom skills. * Over time, Optus lost a huge chunk of institutional knowledge, technical agility, and the ability to troubleshoot with in-house expertise. * Fast forward: a firewall upgrade fails, key manual checks are skipped, and multiple states get locked out of 000 (emergency services). That outage has now been linked to three deaths. * The systemic failure is now subject to regulatory and independent review, but the damage is done. This isn’t just a commercial risk. It’s a public safety risk. 🔥 Recommendations (From One C-Suite leader to Another) Anika Wells ✅ Audit all outsourcing / offshoring of critical systems
Identify gaps in SLAs, team cohesion, and control before failures occur. ✅ Remove cost-cutting incentives
Stop tying executive bonuses to headcount reduction. Incentivise system resilience, redundancy, and in-house capability growth. ✅ Repatriate “core competency” roles
Cybersecurity, networking, dev/sec/cloud/AI ops these must remain anchored in Australia or under strict local control. ✅ Mandate knowledge transfer
Even where partners are engaged, ensure institutional memory stays internal. ✅ Invest in local talent and culture
Build our engineering pipeline, partner with universities,TAFEs, and develop R&D hubs. Australia should be the hub, not the back office. ✅ Include a “kill switch” clause
If the outsourcer fails, operations must revert back without weeks or months of disruption. ✅ Make boards own the risk
This cannot be left solely to CIOs. Boards and audit committees must treat outsourcing risk as strategic, not operational. 🗣 Why I’m Furious As a C-level executive, I’m appalled by how short-term cost-cutting has hollowed out our systems. If we want Australia to be a global engineering powerhouse 🐎, we must RESPECT and PROTECT - our own backyard. Because when the next outage hits, it won’t just be a PR headache. It will endanger lives. Some tips from Pearl 🐷 #PearlsPublicHealth and I 🐽. This needs to be snouted out Australian Communications and Media Authority (ACMA). PS: Don’t get the #Big4Con KPMG or EY to conduct the “review.” They failed last time, as highlighted here: “Deep criticism of the Big Four consultancies, which also includes KPMG and Ernst & Young, includes sham ‘investigations’ or ‘reviews’ they conduct for big business and government. Anthony Klan The Australian Financial Review Jared Lynch Michael West https://lnkd.in/gXXcymzP | 25 comments on LinkedIn