Gripe of the Day
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Amaysim, an Optus retailer, used to be a fun company until Optus bought them out. Since then they've become quite irritating, sneaking the monthly price up, cold-calling, endless offers for Internet that's not available here. Recently they upgraded the phone plan without notice or choice from $15 to $25/m - knowing there was nothing cheaper to churn to.

Optus brains trust has for some reason sort of backtracked. Complaints? Bad press? While this latest time-waster is welcome, it's ntl both confusing and pissing me off.

And yes, of course, accepted. The sneaky part is a downgrade to no international calls for a year. But never make them, so...

#Optus

If someone you know is in the Middle East, and you need to reach out, getting a prepaid service or switching carriers might be an option. https://www.pickr.com.au/news/2026/optus-vodafone-open-up-free-calls-to-the-middle-east #news #phones #telcos #internationalroaming #optus #roaming #tpg #vodafone
Government Orders Sweeping Review of Triple Zero Laws After Fatal Outages

The federal government will review triple zero emergency calling laws after the 2025 Optus outage was linked to two deaths and exposed deep regulatory gaps.

The Daily Perspective
Optus Plans 700 New Hires as It Pulls Operations Back from India

Optus CEO Stephen Rue told a parliamentary inquiry the company will grow to 7,500 staff within a year by bringing call centre roles back from India.

The Daily Perspective
@3TomatoesShort An interaction with #Optus at either consumer of business/enterprise networking level has left my flabbers all gasted. I always figured their internal culture was awful.
Following an Optus outage in February 2026, if you have more than just phones using Optus, you may need to literally turn it off and on again. https://www.pickr.com.au/news/2026/optus-fixes-outage-but-more-than-phones-need-a-restart #news #phones #telcos #bigfeature #optus #outage #outages
An Optus outage affecting thousands of subscribers is still going, as Optus advises a classic approach: turn it off and on again. https://www.pickr.com.au/news/2026/optus-customers-advised-to-restart-their-phones #news #phones #telcos #optus #outage

TIL: Mobile Service Provider in Australien (müssen?) Geräte blocken, wenn sie irgendwelche Bugs beim #Notruf haben.

Also z.B. wenn #Telstra dein Home Carrier ist und die 📱 es nicht sauber schaffen über #Optus oder #Vodafone nen Notruf rauszubekommen (da #3G IIRC mittlerweile auch in Australien abgeschalten ist, dürften sie vermutlich den Emergency IMS Bearer nicht sauber hoch bekommen).

https://www.telstra.com.au/exchange/older-mobile-devices-calling-triple-zero-

Keeping you safe: an issue with some older mobile devices calling Triple Zero

As part of our device testing, we've identified a number of older mobile devices that are not correctly connecting to the Vodafone mobile network to make Triple Zero calls, when the customer’s primary mobile network is unavailable.

Telstra.com

A while ago I whinged here about Optus, who had leaked my personal info in 2022. They had cancelled my passport for “online verification”, and I only learnt why that was important when wanting to update my security level in the Aussie government ID app.

I called them; they said I was too late to claim, and that they’d only give me account credit anyway (I’m no longer a customer), and then said they’d call me back and they didn’t.

So, I wrote a complaint letter…

#optus #complaint #australia

#Bandwidth on #Optus at #woodfordfolkfestival is poor - too many users - 100kbps