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Do-It-Yourself Usability Testing - Library Juice Academy
Usability testing is a crucial component of user-centered design. It allows you to gain valuable insights into how patrons interact with library websites and applications — where are they encountering confusion, frustration, or delight? This course empowers librarians with the knowledge and skills to conduct effective, low-overhead usability testing by leveraging free tools. We’ll cover user research basics, best practices for designing and facilitating a usability study, practical logistical considerations, and how to interpret and communicate results. After taking this course, you’ll be ready to conduct a usability study with real users at your library. Learning objectives: Understanding Usability Testing: Gain a comprehensive understanding of usability testing principles, methodologies, and their significance in library settings. Identifying Usability Issues: Learn to identify common usability issues that patrons may encounter when navigating library websites, databases, and other digital resources. Planning and Designing Tests: Develop the skills to plan and design effective usability tests, including selecting appropriate tasks, defining success criteria, and recruiting representative participants. Conducting Usability Tests: Acquire hands-on experience in conducting usability tests, including moderating sessions, collecting meaningful data, and synthesizing findings. Analyzing and Interpreting Results: Learn how to analyze usability test data and translate findings into actionable recommendations for improving the user experience.
Chad Haefele
David Fi&er