'Final File' Overload? The Struggle is Real! | Adwhs Solutions

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Cleaning out a closet in my office, I’m pretty sure I just regained 15 sq ft of space in our house just from picking up and organizing the random cables scattered all over the floor. Everything is now sorted and labeled and it’s beautiful.

#ITProblems #Cleaning #Organizing

Today was an absolute crap show. Rant/long post incoming...

Before I event get into the office, actually getting right out of my car, I get texted that a client's label maker (one's that they use with a third-party dealership software) isn't printing. Mind you, this client is in the town I work in and I work about 30 mins away.

I call them and evidentially it stopped working yesterday afternoon. Ugh, I could have went by before driving to work this morning. LOL. So I check and make sure that they are indeed connect to our network before calling the third-party and starting the dance with them.

Anyways, I end up having to head back to Amarillo and go to the clients location and start the process with the third-party.

Oh, and while I was heading to the client's, I get a text that another printer at the location isn't printing (which also connects to this system).

Then when I get to the location, another text comes in that printers at another one of their locations are having issues with their printers that are tied to this system. Now my IT sense are tingling and I'm pretty sure something is going on here with that third-party.

I finally get on the phone with them and they investigate. Come to find out, every single printer that connects to this third-party that allows the software to print has been removed. OMG! Removed for both of the locations!!! So now I have to get every printer's make, model, ip, mac, and information for department and who uses it for them so we can get them all set back up in this system. What a damn pain in the ass.

To make things even better, one of the accounting people, a printer they use (aside from this mess), isn't printing from her computer. 😭 At this point I am frustrated and that is not good in this industry. I get to investigating our network, etc. I can see this printers MAC on the switch but it's not registering the static IP that we have set for it. I have tried multiple ports at the drop. Rebooted the switch. Now I go to switch it to dhcp so it can just grab a random ip just to do some testing. At this point I am able to see an IP via the switch but it is not our networks octet. WTH?!

Come to find out, for some reason, something is handing out different IPs that are not on our networks octet. Now I am running around trying to figure out what in this network could be going rogue and handing IPs out. The only thing I can think of it the damn Cicso Meraki from this third-party for the printer connections. So I call them back and talk to them. Somehow in this mess, this meraki isn't in theri system for this location and client. They can't find it. Son of a ... You have got to be kidding me!! SO what probably has happened is, it's probably reset to default setting and is now handing out IPs to anything it can.

So yeah, my day was an absolute crap show. Just another printer nightmare day every IT person dreads.

And before @cliffwade says anything about printers, because I know he will, DON'T DO IT!

#IT #ITProblems #Tech

Here's a question for all #iT savvy folks out there:

On my OLD MB AIr with OS 10.10.5 (yup, that's right, won't take any newer versions than Yosemite), the Chrome browser stopped working yesterday.

Now I'm looking for an alternative that keeps this old MB Air connected to the web and able to browse. Attempts with Firefox and DuckDuckGo failed as the OS installed on it is too old.

Anyone has got a creative idea on on what browser might be working on this old #Mac? #iTproblems