Every institution has a ghost. And no, not the Halloween kind. The kind made of old habits, old fears, old rituals and old incentives. The kind that politely swallows our best reform ideas time and again.
https://associationredefine.substack.com/p/designing-with-ghosts-a-practical?r=6l8ed8
#democracy #governance #systemsthinking #reform #publicpolicy #politics #politicalculture #InstitutionalMemory #civicdesign


