RE: https://hci.social/@fasterandworse/115775617668717302
"The managerial conception [of technology users] does not ignore human beings, neglect their agency or resistance, or reduce them to quasi machinery." [but managerial practices bring] "...their own form of dehumanization. The symbolic strategies [...] are manipulative. They begin with the goal of fielding a certain category of technology, and they seek the communicative means to achieve this goal"
P. Agre, Conceptions of the user in computer systems design, 1995
