Personal Account: @MayInToronto
Summarizing a recent discussion with CEOs about moving from mostly services to repeatable products... and how more of the work is on the go-to-market (GTM) side versus the technical side.
Exec-level questions and department-by-department challenges that may sound familiar.
https://www.mironov.com/s2p/ #product #leadership #organizations #cusomersuccess #incentives #goals
I’ve written a lot about the huge organizational and technical gulf between services companies and product companies. (See this and this and this and this.) At a recent workshop in Christchurch NZ, I spent several hours talking with CEOs about the challenges of changing a company from mostly services
https://doron.hashnode.dev/some-devs-are-curiously-not-programmers
A computer scientist who’s not dealing with software engineering?!
A software engineer who’s not dealing with development?!
A software dev who’s not dealing with programming?!
A programmer who’s not dealing with coding?!
An employee who’s purely coding?!
As a person who spends too much time talking about #product , this level of brand loyalty makes me terribly uncomfortable.
When we lose a beloved product, we lose a part of ourselves. Call that what it is: grief https://www.theglobeandmail.com/opinion/article-when-we-lose-a-beloved-product-we-lose-a-part-of-ourselves-call-that/
Some people follow a religion where they cannot eat pork.
My religion forbids proprietary or closed source software.
Some people make a holy pilgrimage - I am on a holy journey with my cryptographic keys.
I'm seeing more anti- #ProductOps discourse again on LinkedIn. Yes, this work tends to be the role of product leaders where product ops doesn't exist.
If you hire an administrator to do product ops, your administration will get done. If you hire a product person with change management experience to do product ops, you're building a better organization beyond just product.
So, do you want someone to make you a dashboard and templates, or do you want #productmanagement to make sense?
My biggest pricing pet peeve has a list!!
https://sso.tax/#fn:twilio
SSO alone should not inflict a massive price hike.
#product #pricing
What even is an "Enterprise" in the context of #B2E?
As #product people, we spend a lot of time thinking about our specific target market, but rarely about the context of our clients' organizations. Why are B2E salespeople so much more demanding? When we understand the bigger picture of the complexity of huge organizations, we can then make product decisions that make sense for the Whole Product.
Read my latest article:
https://contextsoup.substack.com/p/what-is-a-large-enterprise