Summarizing a recent discussion with CEOs about moving from mostly services to repeatable products... and how more of the work is on the go-to-market (GTM) side versus the technical side.

Exec-level questions and department-by-department challenges that may sound familiar.

https://www.mironov.com/s2p/ #product #leadership #organizations #cusomersuccess #incentives #goals

Moving from Services to Products

I’ve written a lot about the huge organizational and technical gulf between services companies and product companies.  (See this and this and this and this.)  At a recent workshop in Christchurch NZ, I spent several hours talking with CEOs about the challenges of changing a company from mostly services

Rich Mironov's Product Bytes