My personal crusade against the "minimized keyboard accessory" control for iPadOS continues.

Today's example: I wanted to create a new folder in the Notes app, but I couldn't because that thing was covering the button. 😔

( friends: FB12451439)

Nearly two months later, and because of the glitchy 'iPad minimized keyboard accessory' thing, I *still* cannot add dates to my reminders with natural language input. Among other issues.

Yes, I filed feedback two months ago. (See above.) I'm guessing it will probably ship like this, completely broken. šŸ¤·ā€ā™‚ļø

While we're at it: none of ~20 Feedback items I filed in this beta cycle have been officially addressed (but I was privately told they're appreciated), and widgets – the core feature of iOS 17 – are still losing their configuration on the Home Screen every few days for me.

I like iOS 17 a lot, and I understand Apple is swamped with the Vision Pro, but it feels like this whole beta > Feedback > beta process needs to be fundamentally rethought.

@viticci the whole feedback process period end of sentence needs to be rebuilt.

@viticci

Every single Shortcut widget *resets* after a beta upgrade 😭😫 and I have so many of them on multiple home screens.

@rod @viticci my home screen shortcuts have been randomly resetting since they were introduced… hopefully they actually fix the issue now that everyone experiences it.
@rod @viticci doesn’t even need to be an upgrade. The shortcuts widgets reset randomly everh few days. Filed feedback on this a month ago

@viticci I’ve supplied 100% reproducible zipped projects on SwiftUI bugs and I’ve not had a single response.

I don’t begrudge the developers. But this process is broken even for the most ideal Feedback submissions.

@aaronbushnell @viticci I demonstrated a SwiftUI + UIKit bug in a lab session. Completely reproducible with a really basic example. Lab experts agreed it was a properly weird SwiftUI/UIKit bug, and asked me to submit it as feedback then and there, which I did!
Just over two weeks later, ā€œuse this other APIā€ (which I demonstrated doesn’t work, and also the basic example still *should* have worked). Kinda offensive.
@aaronbushnell @viticci They should only ask for it when an actual person gets assigned to the bug.
@eugenekim @aaronbushnell @viticci On the other hand, I submitted a bug for SwiftUI metal shaders, which turned out to be an error in understanding on my part, and the reply came within two days with sample code showing how I should have written it! I was both shocked and impressed.
@viticci They really do just need to gut the Feedback Assistant system and go back the drawing board.
@viticci I just tested live voicemail in beta 5 and it is still not working. 😶
@viticci I still have feedback from iOS 7 that hasn’t been addressed, let alone opened. I have given up submitting enhancement requests or bug report. They never get opened. I feel like they really only care about these things from big time developers.

@viticci The more things change, the more they stay the same.

https://tidbits.com/2019/10/21/six-reasons-why-ios-13-and-catalina-are-so-buggy/

Typed from my Pixel running GrapheneOS after being on iPhone exclusively from 2007-2022, lining up on day one and using geohot's OG unlock. Apple's software QA simply got too bad for me to stay. It's a real shame.

I have one Mac left, relegated to only occasional use, with the first-gen butterfly keyboard. The replacement topcases are the same flawed design.

Surprise and delight died long ago, alas.

Six Reasons Why iOS 13 and Catalina Are So Buggy - TidBITS

By most accounts, the release of iOS 13 and macOS 10.15 Catalina have been troubled, with numerous significant bugs making it past Apple’s internal testing and the public beta phase. Former Apple engineer David Shayer explains the underlying reasons these releases have had so many problems.

TidBITS
@viticci This is what the process feels like to me https://youtu.be/HrlS9_n8GX4
pre taped call in show

YouTube
@viticci I have not had any Feedback acknowledged since 2019.

@viticci Are the public betas really about shaking out bugs, or are they just a way of generating buzz during the summer doldrums?

My cynicism about this always reaches its peak in late August. It should subside in a month or so.

@drdrang @viticci A little from Column A, a little from Column B.
@drdrang @viticci I don’t think they generate hardly any buzz outside of people who are Apple nerds. I don’t think the mythical ā€˜normal’ person knows there is a public beta.
@ehler @drdrang @viticci there were 4 million people in the public beta program in 2018. That’s not nothing.
@viticci Apple’s entire feedback system is ridiculously broken. Told them about a spelling mistake in iOS in German for multiple shipping OS versions. They asked for a sysdiagnose. šŸ¤¦šŸ»ā€ā™‚ļø
@viticci @marcoarment in a large project the fixes will probably not make it into the next beta. Or the one after that. Those betas are probably already baked and undergoing final testing. And every bug is being triaged and weighted and measured against cut lines in what ever Apple calls their ā€œwar roomsā€.
@viticci I understand that the individuals on the teams are swamped and doing the best they can. I have no understanding of Apple not hiring enough people to work on their flagship OS
@viticci And add the so-called Eloquence toothlessness, VoiceOver suddenly losing speech, web views sometimes losing accessibility for no apparent reason, etc.
@viticci ask yourself, why is your feedback more special than the thousands of other items in the backlog?
@viticci The process has been severely broken since even before the release of Mac OS X.

@viticci

Note to self: wait for the .1 before upgrading this year. Thank you for the warning.

Do you think this also would be a good rule for the new Mac OS? I'm impatient for the Safari improvements.

@viticci my widgets seem to reset only when the phone restarts which, ironically, happens much more often with the beta battery issues.)
@viticci There's nothing like turning your users in to unpaid quality control and customer support staff to turn me off a product. šŸ˜
@viticci I quit filing bug reports about 5 years ago, after realizing that Apple only fixed about 5% of what I submitted (even though most of the bugs were super simple things, not esoteric edge cases). They just don't care. It's a waste of time to submit feedback.
@viticci My ticket for this has been updated to say a fix has been identified… so maybe (please šŸ™) there is hope?
@viticci What is also crazy is that if the system recognizes an Apple Pay request it gives you a centered QuickType bar with keyboard and dictation controls and it doesn’t cover anything. I don’t understand why this isn’t always showing
@chrisdreiling @viticci four words: Magic Keyboard Touch Bar
@viticci In my next(?) video I go on a full rant about this. It’s so bad!
@viticci I filed a feedback in iOS 15 that natural language entry in Reminders is broken on UK English devices - it’s still broken in the 17 betas (typing ā€œSundayā€ always tries to add the reminder to the next Sunday +1 week)
@viticci šŸ¤·ā€ā™‚ļø
@gazbeirne Is this an iPad?
@viticci it happens in iOS, iPadOS and macOS. It’s maddening.