Doubtless you've heard that "we all get the same 24 hours in the day." Of course it's not true: rich people and poor people experience very different demands on their time. The richer you are, the more your time is your own - not only are many systems arranged with your convenience in mind, but you also command the social power to do something about systems that abuse your time.

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If you'd like an essay-formatted version of this thread to read or share, here's a link to it on pluralistic.net, my surveillance-free, ad-free, tracker-free blog:

https://pluralistic.net/2023/02/10/my-time/#like-water-down-the-drain

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Pluralistic: Poor people pay higher time tax (10 Feb 2023) – Pluralistic: Daily links from Cory Doctorow

For example: if you live in most American cities, public transit is slow, infrequent and overcrowded. Without a car, you lose hours every day to a commute spent standing on a lurching bus. And while a private car can substantially shorted that commute, people who can afford taxis or Ubers get even more time every day.

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There's a thick anthropological literature on the ways that cash-poverty translates into #TimePoverty. In #DavidGraeber's must-read essay "The Utopia of Rules," he nails the way that capitalist societies generate Soviet-style bureaucracies, especially for poor people.

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Means-testing for benefits means that poor people spend endless hours filling in forms, waiting on hold, and lining up to see caseworkers to prove that they are among the "deserving poor" - not "mooches" who are defrauding the system:

https://memex.craphound.com/2015/02/02/david-graebers-the-utopia-of-rules-on-technology-stupidity-and-the-secret-joys-of-bureaucracy/

The social privilege gradient is also a time gradient: if you can afford a plane ticket, you can travel quickly across the country rather than losing days to the Greyhound or a road-trip.

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David Graeber’s The Utopia of Rules: On Technology, Stupidity, and the Secret Joys of Bureaucracy – Cory Doctorow's MEMEX

But if you're even richer, you can pay for #TSAPrecheck and cut your airport security time from an hour to minutes. Go further up the privilege gradient and you'll acquire airline status, shaving another hour off the check-in process.

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This qualitative account of time poverty is well-developed, but it's lacked a good, detailed *quantitative* counterpart, and our society often discounts qualitative work as mere anecdote and insists on having every story converted to numbers before it is taken seriously.

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In "Examining inequality in the time cost of waiting," published this month in *Nature Human Behavior,* public affairs researchers @SteveBHolt (#SUNY) and Katie Vinopal (#OhioState) analyze data from the #AmericanTimeUseSurvey (#AUTS) to produce a detailed, vibrant quantitative backstop to the qualitative narrative about time poverty:

https://www.nature.com/articles/s41562-023-01524-w

(The paper is paywalled, but the authors made a mostly final preprint available)

https://osf.io/preprints/socarxiv/jbk3x/download
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Examining inequality in the time cost of waiting - Nature Human Behaviour

Holt and Vinopal use nationally representative data from the American Time Use Survey to find that low-income people are more likely to wait, and to wait longer, when using basic services relative to high-income people.

Nature

The AUTS "collects retrospective time diary data from a nationally representative subsample drawn from respondents to the #Census Bureau’s #CommunityPopulationSurvey (#CPS) each year." These time-diary entries are sliced up in 15-minute chunks.

Here's what they found: first, there are categories of basic services where high-income people avoid waiting altogether, and where low-income people experience substantial waits.

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A person from a low-income household "an hour more waiting for the same set of services than people from high-income household." That's 73 hours/year.

Some of that gap (5%) is attributable to proximity. Richer people don't have to go as far to access the same services as poorer people. Travel itself accounts for 2% more - poorer people wait longer for buses and have otherwise worse travel options.

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A larger determinant of the gap (25%) is working flexibility. Poor people work jobs where they have less freedom to take time off to receive services, so they are forced to take appointments during peak hours.

Specific categories show more stark difference. If a poor person and a wealthy person go to the doctor's on the same day, the poor person waits 46.28m to receive care, while the wealthy person waits 28.75m.

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The underlying dynamic here isn't hard to understand. Medical practices that serve rich people have more staff.

The same dynamic plays out in grocery stores: poor people wait an average of 24m waiting every time they go shopping. For rich people, it's 15m.

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Poor people don't just wait in longer lines - they also have to wait for understaffed stores to unlock the cases that basic necessities are locked behind (poor people also travel longer to get to the grocery store - and they travel by slower means).

A member of a poor household with a chronic condition that requires two clinic visits per month loses an additional five hours/year to waiting rooms when compared to a wealthy person.

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As the authors point out, this also translates to delayed care, missed appointments, and exacerbated health conditions. Time poverty leads to health poverty.

All of this is worse for people of color: "Low-income White and Black Americans are both more likely to wait when seeking services than their wealthier same-race peer" but "wealthier White people face an average wait time of 28 minutes while wealthier

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Black people face a 54 minute average wait time...wealthier Black people don't receive the same time-saving attention from service providers that wealthier non-Black people receive" (there's a smaller gap for Latino people, and no observed gap for Asian Americans.)

The gender gap is more complicated: "Low-income women are 3 percentage points more likely than low-income men and high-income women are 6 percentage points more likely than high-income men to use common services."

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It gets even worse for low-income mothers, who take on the time-burdens associated with their kids' need to access services.

Surprisingly, men actually end up waiting longer than women to access services: "low-income men spend about 6 more minutes than low-income women waiting for service...high-income men spend about 12 more minutes waiting for services than high-income women."

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Given the important role that scheduling flexibility plays in the time gap, the authors propose that interventions like subsidized day-care and afterschool programming could help parents access services at off-peak hours. They also echo Graeber's call for reduced paperwork burdens for receiving benefits and accessing public services.

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They recommend changes to labor law to protect the right of low-waged workers to receive services during off-peak hours, in the manner of their high-earning peers (they reference research that shows that this also improves worker productivity and is thus a benefit to employers as well as workers).

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Finally, they come to the obvious point: making people less cash-poor will alleviate their time-poverty. Higher minimum wages, larger earned income tax credits, investments in low-income neighborhoods and better public transit will all give poor people more time and more money with which to command better services.

eof/

@pluralistic

I'd guess it's the size of the gap between low and high income, which makes the difference.

Reducing the income gap (raise income and lower taxes for the poorer, do the reverse for the richer) will also reduce the waiting gap.

OTOH, many examples mentioned are based on scarcity management of public resources for poorer people.

So, one obvious solution would be to provide more public resources like public transport, child care, medical support, etc. (but without additional paper work / waiting to get it).

Unfortunately, that won't happen soon, because (artificial) scarcity is what keeps capitalism running.

@pluralistic thanks for putting this together, it’s something I was thinking much myself.

In addition to time theft, poor people have also higher mental workload because when all tasks like commute take so much time (and 24 hours are not extensible) they have to plan their day, prepare meal in advance, not to forget anything even the smallest things, because every mistake, every forgotten thing costs time and or money and poor people can spare neither, unlike rich who can buy food on the go, or other stuff they have forgotten, or make a quick return home by car, or pay someone to get it for them (and as with mental workload of women in household, it takes a big toll on mental well-being and is never acknowledged by society)

@pluralistic Don't get me started on laundromats vs. having your own in-home washer and dryer.
@pluralistic plus the place they go to
Inevitably
Local
Small
Pricey
@pluralistic in fairness you sort of address that too
@pluralistic rich people even pay others to stand in line for things for them.
@pluralistic And public transit considerations usually value the rider's time at $0

@pluralistic "Long thread" is not a good use of the CW feature. Maybe some app makes it more convenient, but web UI users must either click [SHOW MORE] on each post or go to your website. It sort of illustrates your point but I guess not in a way you intended.

EDIT: I'd overlooked the eye icon at upper right. Knowledge is power.

@mgarraha
Here's a bookmarklet to open all CW posts in a thread with a single click.

https://mamot.fr/@proximacentauri@mstdn.social/109446641864950446

Proxima Centauri (@[email protected])

Attached: 3 images @[email protected] Sorry, you sound like someone has complained about this before. I made an bookmarklet, that opens all the CWs with single click: javascript:document.querySelectorAll(".status__content__spoiler-link--show-more").forEach(el => el.click()); 1. Add it to Bookmark bar 2. Thread before 3. Thread after Maybe you can give this to someone who next complains about this.

Mastodon 🐘
@pluralistic Kobe died in a private helicopter accident. He didn’t have to sit in LA traffic when he could fly over it. Michael Jordan even got police escorts to get him to a game quicker after supposedly being out all night gambling
@pluralistic I suppose you never had to get an ID card from the Berlin citizen administration (“Bürgeramt”, no bun intended!). You have to go there in person twice. There are no appointments on short notice—for anybody. It seems as if they take pride in making everybody wait. This has been going on for years.

@pluralistic

As Paul Krugman points out, the first thing people do when they get real money is they start buying time. They start hiring people to do things that take time. They pay premiums to go to fronts of lines.

@kingkaufman @pluralistic Back in the day (early 1980s) you could get fabulous gratis medical care in some Manhattan clinics / hospitals. All you needed was time to wait. Concierge medicine means not having to wait for medical care. Two extremes. In the middle, you may spend the night at the ER at Vanderbilt Medical Center in Nashville for your kid to get a couple of stitches and pay $175 or more (on top of insurance) just to be released. Then again, the unhoused guy in my hood uses Vanderbilt to sleep at night in the ER. That's my charity thing, that's how it is here and now. #TimeIsMoneyandHealth
@kingkaufman @pluralistic Absolutely true for us. Every time we’ve had a sharp increase in income, we’ve immediately spent a big chunk of it on things that save time.

@pnh

Any marginal increase in time saving I've accrued has been immediately wasted in killing time.

@kingkaufman @pluralistic or machines: washer, dryer, water heater, microwave, car
@kingkaufman just work less and skip the middleman.
@pluralistic I couldn't help seeing a parallel to #pinball in this - the better you do at pinball, the more modes you activate that give you score multipliers, so you can rack up monster scores in less time than opponents who don't know how to activate them (or miss their shots). Unlike being born rich, getting that far in pinball requires developing deep skills.
@pluralistic this is the most important lesson I learned during COVID, and it was life changing, its the most valuable asset that can be acquired.
@pluralistic in my area, the Walmart in the nearest suburb has self-service registers, and people get in and out quickly. The Walmart several miles away in the city has none. Just a few cashiers, and long lines in which the people from the poorer neighborhoods wait patiently.

@pmcnally @pluralistic I wonder, if this is really an exclusively good thing. Few cashiers also mean less job opportunities for people with little education. So, less chances for some people to avoid falling into even deeper poverty.

I personally always choose to wait in line in order to do my little part to not accelerate this development.

@frank @pluralistic yeah I agree, and usually go to actual cashiers myself. The difference being that I’m given the option of greater convenience and less time invested, as long as I shop in the right neighborhood.

@pluralistic

Alt text: a skeleton sits in a waiting room, with a spider web across that side of the picture. On the other side, a red-faced man in a top hat and posh suit holds a clock and a dollar sign.

@pluralistic

brother? this collage is sending me 😆

@pluralistic isn’t there a movie about this called “In Time”, set in the future with Amanda Seyfried and Justin Timberlake where time is literally money and aging stops at 25, the only way to stay alive is to earn, borrow, steal or inherit more time?
@pluralistic have been thinking about this in regards to the WFH/commute time discussion office workers have been having. Most low paying jobs require your physical presence. I’m a teacher but at 80% time, and boy does that one day/week help with my stress levels and with accessing other services at off-peak times (medical, shopping, car maintenance, etc.) as well as give me time to follow up on billing questions and anything where I need to make phone calls during business hours.

@pluralistic

See also having a main earner with a salary above a certain threshold being required for a second adult in the household to be a homemaker. A dedicated person dealing with all the chores, admin, childcare, waiting in for deliveries, etc is a game changer for the household as a whole.

We've very much felt the difference since we hit the point one of us could work part time.

@pluralistic
I think I've gotten someone else's 24 hours.
@pluralistic Now I'm interested to know how much time poor people are spending on social media compared to rich people.
@pluralistic such a good thread. This makes the case, yet again, for Universal Basic Income. Slash all the red tape and cost associated with this mindless bureaucracy, use the savings to fund it. It's inevitable as AI and robotics come for more 'middle class' jobs.