The AUTS "collects retrospective time diary data from a nationally representative subsample drawn from respondents to the #Census Bureau’s #CommunityPopulationSurvey (#CPS) each year." These time-diary entries are sliced up in 15-minute chunks.

Here's what they found: first, there are categories of basic services where high-income people avoid waiting altogether, and where low-income people experience substantial waits.

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