@accidentalciso My father had a coffee cup he would carry around his job before retirement "A lack of urgency and planning on your part, doesn't mean it's an emergency on my part"

@accidentalciso Yup, it's about prioritizing what's important and communicating clearly what's not.

@accidentalciso working as a 911 dispatcher taught me a lot about the broad variance in what people thought of as emergencies, and the importance of having a clear triage and response policy that you could point to and management could stand behind.

@accidentalciso And the most complicated part is every team in a company have their urgency and they try to push their urgency levels to other teams. These other teams doesn't have the same level of urgencies for these requests... always fun when it's security approvals request or just trying to bypass those approvals :)

@accidentalciso Reality: A sense of urgency is having two shots of espresso and all bathrooms occupied.

@accidentalciso We had a made up crisis because of recount after recount for busy work purposes during our move. Sometimes, your fake crisis creates a real one which turns out to be nothing at all after inducing panic all day in everyone else.

@accidentalciso I hope it's not considered bullying to tell a company that you're choosing to work with a competitor because they don't put as much effort into security and compliance.