Accidental CISOPro-Tip: Having a sense of urgency doesn’t mean making everything an emergency. It means having a sense of what us actually urgent and what is not.
Sasquatech@accidentalciso working as a 911 dispatcher taught me a lot about the broad variance in what people thought of as emergencies, and the importance of having a clear triage and response policy that you could point to and management could stand behind.