So I've moved!

I live at hachyderm.io now. Unfortunately, I can't recommend mastodon.cloud anymore. The typical user might not be able to navigate what I did. I'll explain in the next post behind a Content Warning, because it's not nice.

But new neighbours, what's good! πŸ™‹πŸΏβ€β™‚οΈ

My account started getting a lot of targeted racist abuse and death threats. Typical 4ch*n stuff: N-word, kill, hang, H*tler, etc. I'm a Black dude on the internet, so I've seen it all before. It's just annoying.

So I reported about 20 of them. No response. This is the flip side of what I thought was good about Mastodon.cloud: That the mods don't moderate Black folk for talking about racism. The downside of very hands off moderation is inaction.

So I noticed that most of the posts were from an instance called "poa (dot) st" I know what poasting is, so figured I would block the instance. The app I'm using doesn't support instance blocking, so I headed to the site. Before I did that though, I checked my instances blocked servers, and didn't see a very long list. Then I checked hachyderm's about page and saw that "poa (dot) st" is already blocked, along with a long list of other nonsense.πŸ‘πŸΏ

I'd been thinking of moving to Hachyderm anyway, as many of my friends (and people I only know slightly, but respect greatly) are already here. I'm curious to see if the local timeline will become usable for me.

But I don't think a casual social user should be expected to navigate what I did.

Also weird, because of how Mastodon works, no one else sees the racist abuse directed at a user. It doesn't show up in the local timeline, or in search.

@mekkaokereke
Because it's DMs?

@tarheel @mekkaokereke Probably so. When in doubt, expect them to do it in the most cowardly/stealth way available. :) DMs seem like regular replies unless you notice that the symbol at the top right has turned into an @ instead of a globe or padlock.

That should probably be changed to something much more prominent, so that people are more aware when a reply has activated DM mode. I've tripped over this already.

@daphne @mekkaokereke

What happens when you reply to a DM but make your reply public? Does that also expose the original DM?

@daphne @mekkaokereke
Apparently not, based on my quick test just now and an incognito window.

@tarheel @mekkaokereke I don't know, though I think I can see where you're going with that.

I have read that adding people to the mentions within a DM thread loops them into the whole thread of DMs, though.

@daphne
@tarheel @mekkaokereke i don't think it makes all prior "DMs" visible to them? it just pulls them into the convo, and they can see the post they were @-ed in. (i had a similar situation where i @-ed someone in reply to a friends-only post, the person i @-ed couldn't see what i was replying to.)
@Lustyjustice
Yeah, that's what it looks like. Yay for DMs, I guess, not useful for exposing harassment easily.
@daphne @mekkaokereke

@mekkaokereke I’m sorry that posts like that continue to exist, that humans who write them (or the humans who create the bots that wrote them) exist and that it’s so hard to find respite from it. 😞

I am not looking at the local timeline on my server. Seems like if I just stick to those I’m following and who they are boasting I can recreate a semblance of what I had in twitter. While discovering new voices to follow …/1

@mekkaokereke or people I follow on Twitter that I haven’t found here yet. I don’t want a random feed. I actually do things like look at YOUR list of who you follow to find accounts to add. /2
@mekkaokereke I know that doesn’t stop those posts …which is the bigger problem. But hopefully the new server helps
@mekkaokereke Just went back to review joinmastodon.org and although it says that all the suggested servers are signed up to the Mastodon Server Covenant and committed to active moderation against racism, sexism, homophobia and transphobia, I couldn't find any information about how that is enforced.
@mekkaokereke There's no pointer to how to report or complain about a server that isn't moderating as promised, and no further information about what "active moderation" is supposed to include. Maybe that's a good place for us to push for improvement?
@nyzn @mekkaokereke the tools for enforcement involves muting and defederating (blocking) servers that won't comply, but enforcement is not always quick and it can has its limits.
@Natanael_L @mekkaokereke It seems to me that there should be a higher standard required and enforced for servers to be listed on joinmastodon, separate from the muting and defederating of outlaw servers. Especially as joinmastodon presents its server list as if that is the case, but does not seem to be living up to its promise.
@Natanael_L @mekkaokereke Personally I would support requiring all the servers listed on joinmastodon to participate actively in something like Block Party. We should prioritise a safe landing place for newcomers, and let people who find it too restrictive be the ones to move servers.
@mekkaokereke Ugh. My first reaction (as a white dude) was to say post *all* of this without a CW. People need to know this is going on! But that invites even more of a hassle, and more BS in the comments, I suppose. And if you want to offer proof via screenshots, there’s the added problem of adding visibility to the commenters. Vicious cycle. I appreciate finding your account and voice here - wishing you strength as you go forward.

@mekkaokereke All the yikes and sorry. πŸ™ Glad you've found a better home base. As you say, nobody should face this or be required to move to get away from it.

On your last part - I have to wonder if you see that as overall good that it's not amplifying the harm more widely or overall bad because it invisibilizes the harm? And more importantly, wth we can do about it, especially on these massive instances with far from ideal administration. 😬

@fenneladon It's tricky.

Less amplification I think is better, in part because they do enjoy wider reach. Hopefully this ends up with more instances blocking them, to decrease the reach.

But I want to make sure that Black folk heading from Twitter don't go to instances where this instance and ones like it are not blocked.

I think we can accomplish that without exposing everyone to the nonsense.

@mekkaokereke I think we can too, but it seems to currently depend on changing the approaches of a very few people with outsized control over both these mega-instances & the general joinmastodon landing page, and a long history of not listening.

Maybe there would be a way to extend/fork joinmastodon with a minimum instance blocked list requirement to be listed, like they have a minimum stated (but not enforced) rules requirement. πŸ€·πŸ»β€β™‚οΈ

@mekkaokereke

Part of a solution might be a list of endorsed instances (endorsed by the standards of those who suffer most from this garbage). I'm tired of everybody running to mastodon.social and I'd love to point people to instances that take their duties more serious.

@fenneladon

@katzenberger @mekkaokereke I see that as more a temporary bandaid. I don't think artisanal recommended server lists are scalable to the hundreds of thousands stranded on the too big instances the bad UX took them to by default, and the hundreds of thousands more that could still be coming across later.

I would expect some minimum standard of instance blocking to be a required automatic default for listing on a safer joinmastodon page. πŸ€·πŸ»β€β™‚οΈ

@fenneladon @katzenberger @mekkaokereke The problem is that Gargron is a centrist white cishet dude and cares way more clout/credit than he does about moderation, tbh. Driving people to smaller, safer instances is a really important thing but you really cannot count on joinmastodon ever being good at it.

@adrienne

Personally, I don't count on joinmastodon for anything, with respect to pointing to instances. Whether Gargron is or isn't what you say should not matter either.

@fenneladon @mekkaokereke

@katzenberger @adrienne @mekkaokereke Protests can and do get results. I don't know what the right protest is to get a joinmastodon that isn't actively directing most people towards harmful mega-instances, but we have a sudden influx of people who are far more aware of this problem and willing to rally around dealing with it. I would not assume we have lost before making an attempt under the new conditions. πŸ€·πŸ»β€β™‚οΈ

@fenneladon

I believe we should not have "a" joinmastodon, at all. I'd rather work on that than on re-shaping the existing one, via protests. For the time being that means that I keep publishing options how to find server instances, according to various criteria.

@adrienne @mekkaokereke

@katzenberger @adrienne @mekkaokereke Sure, multiple joinmastodons could definitely help.

Still, I'm skeptical network effects / Zipf's law won't again mean there is effectively 1 the vast majority of people will be funnelled via.

I'm very skeptical a technical solution to "famous thing gets more famous, and most people will only know the famous thing until they maybe one day are interested enough to become semi-experts" exists. πŸ€·πŸ»β€β™‚οΈ

@fenneladon

That's likely - as long as #list #management stays as poor as it is, and #groups are possible via workarounds only.

To me, #Mastodon is conceptually flawed with respect to #communities: there's no reason why they should manifest mainly via every member joining the very same instance.

I want better lists, and I want better groups than what the a.gup.pe hack can offer.

@adrienne @mekkaokereke

@katzenberger @adrienne @mekkaokereke I don't see a link. The issue is lack of basic moderation where most users are, and lack of clear ways to build trust approximately everywhere else. Even assuming people want to move to isolated invite-only compounds to feel safe (rather than be allowed to participate safely in public life like anyone else), no matter how good the community is, it's still connected, and still needs basic standards/laws. πŸ€·πŸ»β€β™‚οΈ
@fenneladon @katzenberger @mekkaokereke Yes. But the two biggest instances are under the control of one guy, who doesn't care nearly enough, and even now that he's recruiting mods he has ZERO onboarding or training for them. That attitude infects everything that the Masto nonprofit does, which includes joinmastodon.
@adrienne @katzenberger @mekkaokereke Yes, am aware of that πŸ˜‰ In every system and every structure and every organization, there are always people in power ignoring people being harmed. There is often something that can be done to change that, especially at moments when momentum shifts. Like right now. I don't know what the right protest/lever is, but I refuse to believe attempts are useless. πŸ€·πŸ»β€β™‚οΈ

@adrienne

I missed that "zero onboarding" story. That would be awful. Where did you see that?

@fenneladon @mekkaokereke

@katzenberger @adrienne @fenneladon @mekkaokereke Both of the recent high-profile moderation errors were blamed on newly-started mods. So this remark might be an inference from that: clearly there is no *good*, effective onboarding.

(I'm referring to Tracy Chou's post taken down on false report of a dogwhistle, and another person's account suspended on report it was an impostor.)

@gregprice

Ok, thank you. I'd expect a bit of evidence for a claim like "zero onboarding", though.

@adrienne @fenneladon @mekkaokereke

@fenneladon

I understand what you mean, yet it isn't achievable. Social media house rules beyond banning what is illegal have been contested in court in my country (Germany), many times. Twitter & Facebook keep losing ("free speech - it isn't illegal, and they have no other place to go"), and have to un-ban trolls.
1/2

@adrienne @mekkaokereke

@fenneladon

Re "isolated invite-only compounds": that's clichΓ© and not what e.g. the circles of my friends, colleagues or and acquaintances are. They are home bases, and safe spaces. If one can't behave, one is kept at bay, that's it, and there is nothing a troll can do about it.

@adrienne @mekkaokereke

@adrienne @katzenberger @mekkaokereke Sure, that's why I'm hedging with "a version of" and "fork". That said, issues with a certain person aside (if it really is only them), not also trying to change joinmastodon itself seems a bit silly to me, even knowing it's likely to fail. For better or for worse, that is the main first step for outsiders, and will continue to drag more people into harm until it's fixed, so we have to make the attempt. πŸ€·πŸ»β€β™‚οΈ

@fenneladon

How would you define this standard in a scalable way?

@mekkaokereke

@katzenberger @mekkaokereke I'm sure many people who've been dealing this for years have proposed/developed things that have been rejected. I would start there.

In the extreme unlikely case nothing better already exists, my first attempt would be take fediblock list from a small number of trusted instances with simple governance on add/remove by those admins.

Hide any instance not blocking everything on the list (with jittered refresh checks). πŸ€·πŸ»β€β™‚οΈ

@katzenberger @mekkaokereke @fenneladon It is just sad that we still effectively need a "green book" these days so that minorities can be directed to instances where they can feel safe.

@katzenberger Coming soon: the Green Book of Mastodon! I agree with @fenneladon that it's a bandaid, but harm reduction is valuable.

Sorry to hear this happened to you, @mekkaokereke ... I'm thinking of your comment on Twitter about how white people say it doesn't matter what East Texas town you move to

@mekkaokereke Very bad that you have to go through all that. Our server blocks the mentioned server too. We've grown from 100 to 100000 users in under 3 weeks, so the block list isn't large, but steadily growing. We have a team of moderators keeping the place happy. I hope your new home is a happy one. Wish you all the best.
@mekkaokereke When it comes to picking a server, I think an important factor is also the governance and ownership of that server as well. Without some good corporate protections and funding, a server is at risk of the whim's of its owner. It's also at risk of being shut down by the government for any number of violations. Beyond being shut down, a server with poor governance can switch its policies on a dime. Or shut down entirely.
@mekkaokereke Even a good corporate structure is not necessarily perfect protection. Imagine you have a server you kind of like; it's even owned by a public company. What happens when that public company is taken private by a megalomaniacal billionaire?

@mekkaokereke sorry for the abuse you went through! That sounds awful.

I’m also considering moving to another instance and hachyderm has been high on my list. Glad (and not surprised) to know it does moderation well. Let me know if you find the local timeline useful!

@mekkaokereke Dang, that sounds awful. I am glad you moved servers and it sounds like your previous one should maybe be defederated if the mods are letting stuff like this go.
@mekkaokereke sorry to hear about your experience on here.
I have 2 questions:
1) how do you know what instances are blocked by your neighborhood (I don't know where to find this info)
2) if folks here can't see the influx of hate coming at a user, that seems to be a major flow of the platform, no? As it isolates the person on the receiving end of all of this... How do you feel about that?

@astricella

1) On the server I joined, you can click the "about" link to see the list of moderated servers. Scroll down to see the list.

https://hachyderm.io/about

2) It's a double edged sword. On the one hand, the folks doing the abuse love to see their abuse amplified. On the other hand, if everyone can see the abuse, then everyone can report it. Sometimes the impacted person doesn't even need to report, because allies handle it.β™₯️

Hachyderm.io

Hachyderm is a safe space, LGBTQIA+ and BLM, primarily comprised of tech industry professionals world wide. Note that many non-user account types have restrictions - please see our About page.

Mastodon hosted on hachyderm.io

@mekkaokereke Yikes.
poa.st is definitely on the bad server list I imported when I started this instance, and it's definitely one of those "If you need me to explain why this instance is a problem then actually you need to not be moderating anything right now" instances. But you're right, the average user probably isn't in a position to navigate that.

You've been doing a lot of good work trying to steer folks to safe places. LMK if I can help.

@amv β™₯️Thank you! And will do!

And thank you for moderating!