Dirtysnowball
Eugen RochkoI've tracked down videos and GIFs not working on mastodon.social and mastodon.online to a rate-limit issue with our object storage provider and have raised a support ticket with them #devops
anton@Gargron Good work Eugen! Keep it up!
Matthew@Gargron thanks for you're hard work.
rheinneckar.social@Gargron We actually noticed an issue with uploading videos on our instance too. To find out if we deal with the same: Does it result in empty video files being stored on object storage but the thumbnail being stored successfully for you as well
@admin Yes, exactly that. This is because videos are processed in two steps: original upload, and asynchronous post-processing. For the second part, the file needs to be downloaded back from object storage, but if object storage returns an error, such as due to a rate limit, an empty file is used instead.
spmatich vk3spm 
@Gargron wow tricky one dat.
Nils van Lück 🌱@Gargron which provider is used for the official instances?
JW 🕸@Gargron breaking ground with one's forehead is a tough job. thanks!
iris ✿ sandwalker@Gargron dankeschön from downunder 👏
Shorono@Gargron how are you holding up with the twitter mass immigration?
Miranda Whiting@Gargron Thank you for all your hard work.
TomWills@Gargron are you aware of an issue importing followers onto .online? I uploaded a CSV four days ago and then again two days ago. Thank you!
🌸𝔽𝕠𝕩𝕊𝕒𝕟🌸Was just about to ask what was going on! :D
Thank you for looking into it!
Shush🗽WearADamnMask😷💉💉💉I wouldn't pretend to understand all the tech talk, but from my almost two weeks here, I've found that I really like what you've created, and appreciate you and everyone else who holds it together.
I'm in awe of this spiffy joint you've made, and the mellow vibe you've got going here...
Thank you...🙏🏻💜
RockNRoll@Gargron I woulda called it rockodon
Balkaur Singh Dhillon@Gargron Can you tell me how the account is verified on mastodon
Cassidy James Blaede
Reinout ✅️@Gargron Nice! Good job.
mayi_cervantes@Gargron mate, you are doing an amazing job. Thankyou so much for that
Maese Sonoro ⁂@Gargron Muchas gracias por tu trabajo
Matt@Gargron Interesting, are you able to show any graphs or stats for storage usage and load?
Ana Tudor 🐯@Gargron Thank you!
Radiohead addict'd 
@Gargron
Yes recent gifs uploaded by me show an empty image, or just a frame and the ▶️ just isn't working.
Thank you for all your work
Yes recent gifs uploaded by me show an empty image, or just a frame and the ▶️ just isn't working.
Thank you for all your work
ParadisFraiseToo many success 😂
YayForThat@Gargron Thank you so much Eugen!
Jan's insights@Gargron
From my amateur point of view I fear that GIFs / videos will swallow 90% of storage space in the future
From my amateur point of view I fear that GIFs / videos will swallow 90% of storage space in the future
Belinda Fernandez@Gargron Thank you!
Savah Rellcast@Gargron we need a translator. So we can converse with people who don't speak the same language. Like birb app had.
pierre@Gargron keep up the fantastic work!
G00NZ00@Gargron Great work! If you need more Money let us know. This must be continued.
Sean G@Gargron Hey nice work. That sounds tricky to track down.
Tootter@Gargron Good work! Keep going, Mastodon!
JayEmbee 🏳️🌈🏳️⚧️@Gargron Thank you! I was worried for a moment there and then had a breath and waited patiently.
RetroFun.PL@Gargron oh so that's why... I thought that's just not gonna work on .online 🙈
RC 🌳@Gargron thanks for the support and work on this instance in these tough times. What do you need?
FayeSouthWales@Gargron thanks 🙏
Pablosaur
Penny, amour_de_porc on Twit@Gargron hi! Who do I tag for login help? I can get in through a link on the bird site, but my login info isn't recognized on the Mastodon landing page.
This Place Is Dead Anyway@Gargron thanks a bunch!
Carol Hedges@Gargron I love that you tell us this stuff. I don’t understand it, but I love that you take the time to enlighten us.
NubianQueenBee@Gargron and not loading pictures either
Chris Pirillo@Gargron ...as someone who uses the animated GIF in replies, I thank you for noticing and filing a ticket. :)
Jason Evangelho 🐧🎒@ChrisPirillo @Gargron Appreciated, sir! Tried to share a GIF over on @Thunderbird earlier and it wasn't displaying properly.
Thanks for everything you're doing.
Kunwar@Gargron @SameGirlie I don't think its anything we're doing wrong, its seems to be a more general issue. Probably due to all us new members joining all at once. (see post above this)
der_fuggs@Gargron thank you.
mruszczyk@Gargron Thank you for all the hard work keeping the site online during these times!
@Gargron good job!
ᴚ uɐᗡ@Gargron thank you - I've been wondering why video uploads seem to not work lately
Where should we donate to help the cause?
EDIT: OK I see the patreon in your bio 🤦
@Gargron any word on an ETA for this feature working again (uploading video)
JonesJack411@Gargron 👏👏 good job!
Anti-Fatalist@Gargron Thank you, yes, I noticed that happening today
Jensen Harris@Gargron thank you!
Dogs on Drugs@Gargron I’ll add to the voices saying “Thank you!” I appreciate the care and effort you put into the platform.
Christian Fröschlin@YayForThat plays ok for me
@chrfrde Thank you! :)
@reiver ⊼ (Charles) 