Define Your AI Use Cases Before Your Metrics
Companies need to start reframing #AI #metrics like utilization rates of specific AI systems (which they often think of as #COTS tools anyway) based on #use_cases, not as a one-to-many tech solution for every problem domain. There'd be a lot fewer corporate implementation failures if they thought of AI systems as "hammers and screwdrivers" suited to particular tasks rather than as Swiss Army knives that are generically suited to an arbitrary and/or ill-defined set of objectives.

Hacker News