Customers complain about long wait times, multiple calls to resolve issues with Rogers, Telus and Bell
More than a dozen customers told Marketplace they are frustrated with poor customer service they received from Canada’s big three telecoms. Employees at Rogers and Telus said frontline customer service representatives have less incentive to help customers issue credits or lower bills, and said ...
https://www.cbc.ca/news/marketplace/rogers-telus-bell-telecom-customer-service-9.7131890?cmp=rss
Customers complain about long wait times, multiple calls to resolve issues with Rogers, Telus and Bell
More than a dozen customers told Marketplace they are frustrated with poor customer service they received from Canada’s big three telecoms. Employees at Rogers and Telus said frontline customer service representatives have less incentive to help customers issue credits or lower bills, and said ...
https://www.cbc.ca/news/marketplace/rogers-telus-bell-telecom-customer-service-9.7131890?cmp=rss

Why I Bought the Apple Vision Pro—And Why I Am Returning It (UPDATE: NOT Returning It)

https://ryanschultz.com/2024/07/17/why-i-bought-the-apple-vision-pro-and-why-i-am-returning-it/

Why I Bought the Apple Vision Pro—And Why I Am Returning It

This is not the review that I was expecting to write for the Apple Vision Pro. Last Friday, I took the day off work, and went down to the Apple Store in Polo Park, giddy as a kid on Christmas morni…

Ryan Schultz

I think Amazon doesn't understand what the word "chat" means.

It definitely doesn't mean clicking limited irrelevant responses to a bot.

How is this legal?

#marimoko #amazon #poorcustomerservice #howisthislegal #enoughisenough #bringbackrealpeople #stophidingbehindbots #ai

Customer response to BT - Alan Crawford

A letter to a teleco provider. This is a fantastic customer response, an old gag from the old tbaoo site, and that delightful that should be sent to all.

Alan Crawford
Yeah it’s probably gonna be a lot more minutes. #PoorCustomerService #Moes
#BusEireann I can confirm that the 182A does not follow its published time schefule and today it didn’t turn up at all for Ardee 8am stop.. now on way to Drogheda to avoid missed hospital appointmen with elderly neighbour, thank you Bus Eireann, it may seem trivial however he is stressed enough without this, he uses public transport frequently and this is not his first poor experience with this service.. #getyouracttogether #poorcustomerservice #oldergenerationlifeline