Venting:

#Dymocks online #customer #support is a joke.
They send pointless circular requests like "Can we have information you just supplied" and if you don't respond the next day (Friday) close your ticket.
Not happy? Tough, you can't provide feedback on that ticket because you weren't at work until Monday and its expired.
Want to complain? Tough. All contacts go to the same useless team.

Dymocks in person: lovely and helpful. Would recommend
Dymocks online: 0/10, do not recommend, avoid them.

Hopefully #booktopia can find their way back :(

Fallen behind on writing, thanks in part to getting caught up on video projects that I've gotten caught up on.
Also Dullbloods paperback is now in distribution & can be bought in places other than just #Lulu's store.
Like #Amazon, #Dymocks, #Barnes&Noble & more.
Feel free to check it out, you can get it cheapest at Lulu.

https://www.amazon.com.au/Dullbloods-Nic-T/dp/1445284588/ref=tmm_pap_swatch_0?_encoding=UTF8&qid=&sr=

And there goes Booktopia. Where do we go for physical books now, if we want to avoid Amazon?

Didn't realise they were also Anguish and Robbery... Dymocks is still around, right?

Struggling online bookseller Booktopia collapses
https://www.perthnow.com.au/business/economy/struggling-online-bookseller-booktopia-collapses-c-15226130 #books #booktopia #AngusAndRobertson #Dymocks

Are there any #Australians with a #Dymocks member's account getting bunch of scam/junk emails? Or is it just me?
And how can I lodge a complaint to Dymocks about this? I've probably made some reports with ScamWatch already.

I know they're from Dymocks because I use wildcard addresses for anything who isn't a person that asks for my email.

The #Dymocks Data Breaches has caught up because I'm now getting emails I've signed up to adult dating websites...

God this is frustrating

Dymocks has taken immediate action following the breach. The company has notified all relevant authorities about the incident and is working closely with them in their investigation.

#Cybersecurity #DataBreach #Dymocks

https://cybersec84.wordpress.com/2023/09/10/dymocks-booksellers-data-breach-836k-customer-records-exposed/