Show threadManuelGysin3d ago
4/4
If your algorithms are designed to flag loyal customers the moment they use a valid promotion—and your support team can’t offer a manual fix—you’ve lost the plot. I won’t be purchasing from them again, and I definitely won't be recommending them to anyone.
#Vivobarefoot #CustomerServiceFail #SupportFail #BarefootShoes #BadUX #AlgorithmicBias
Show threadDeepak Kumar VasudevanApr 28

It’s time to fix the bugs—both in your code and in your driver vetting processes.

#DriveU #CustomerServiceFail #TechStartup #SeniorCare #CivicAdvocacy #Accountability

Canvases By Peter 🇵🇸Feb 13

Just a heads up: If you click to talk to support on the coles webpage and type "talk to agent" it no longer sends you to a 'real' person anymore, it still sends you to an AI bot but gives the bot a 'human-like' randomised name.. You can tell it's a bot as it types a huge long sentence with your name and details in a fraction of a second..

I just reported that one of their frozen meals had broken white plastic from the shattered tray again all through the food, and when I said this was around the 15th time this has happened over the last year I got the standard cut-n-paste response:

"We're sorry for the inconvenience, is there anything else we can help you with today?"

Never mind the fact that people are going to die from this sooner or later, sharp plastic through your food WILL tend to cause that if left unchecked by management..

🤦‍♂️ 🤦‍♀️ 🤦

#Coles #CustomerServiceFail #FoodSafety

GWhitFeb 8
Just had the worst experience with #Cogeco - terrible customer service. Hiding behind account security as an excuse not to send out a technician when they can see the service is out. #customerservicefail
rynJan 7
I just don't get online companies who won't send tracking numbers or order updates. Most will kindly provide it automatically, others if it is requested, but Allen's Naturally has NEVER complied. It wouldn't be an issue if I had sent it to my PO Box or if an item wasn't in serious need, but c'mon I've already asked both when I ordered and by email- still nothing. I may start looking for places that carry their products instead of ordering through them. #customerservicefail
Bosque BillDec 24

Harry and David state: "You and those who receive your gifts must be delighted, or we’ll..." force you to chat with an AI agent or talk to an AI agent or get out pen and paper to write a letter.

I'd rather live with the rotten apple than chose one of those options.

#QualityControlFail #CustomerServiceFail #AI

Johnny BravoDec 17
@hackthebox Ordered Hack The Box merch well before Christmas. Never arrived. Multiple emails. Zero response. Gifts ruined. Make it right. #CustomerServiceFail #ChristmasRuined #hackthebox
Neal O’CarrollDec 4

Video Shorts 185: How to Fairly Charge a Cat for Tap Water in a Bar

How to Fairly Charge a Cat for Tap Water in a Bar From Into Your Head #podcast - IntoYourHead.ie #Podcasts #comedy #humour #PodcastClips #podcasters #podcasting #IntoYourHeadshorts #humor #funny #humour #IntoYourHead #Clip #Clips #Strange #Logic #Audio #Comedy #nonsense #podcastclips #TalkingCat #BarStory #Bureaucracy #ComedySkit #cats #CustomerServiceFail #AbsurdHumor #TapWater #cat #pets #pethumour…

https://intoyourhead.ie/2025/12/04/video-shorts-185-how-to-fairly-charge-a-cat-for-tap-water-in-a-bar/

Adontai MasonNov 18
🧵 THREAD: My nightmare experience with @Uber @UberEats @bestbuy that's left me $143+ poorer with ZERO resolution. This is how they treat customers without cars. #CustomerServiceFail #UberEats #BestBuy
N-gated Hacker NewsJun 17, 2025
📸😱 Oh no, someone's precious digital memories vanished into the Microsoft black hole, and shocker: customer service is MIA! Clearly, this person thought giant corporations were the best babysitters for their life's work. 🤦‍♂️🔒
https://old.reddit.com/r/pcmasterrace/comments/1ldef4p/microsoft_locked_my_account_i_lost_30_years_of/ #digitalmemories #microsoftblackhole #customerservicefail #corporateoversight #datarecovery #HackerNews #ngated