HALIFAX: After 173 years, one of Britain’s most famous bank names is being killed off — and its branches in Swansea and Neath are already on borrowed time

The writing has been on the wall for a while. Now it looks like it’s almost over for one of the most recognisable names on the British high street.

Halifax — the 173-year-old banking brand that grew from a West Yorkshire building society into a household name — is set to be axed by Lloyds Banking Group as soon as this summer, according to industry insiders cited by The Sun, which first broke the story.

The plan, as reported, is simple and brutal. From 1 July, customers will no longer be able to open new Halifax accounts online or through the app. By October, Halifax stops taking on new customers entirely. After that, millions of existing account holders will be gradually migrated across to Lloyds Bank — and the Halifax name disappears.

Lloyds Banking Group declined to comment on any of that. A spokesperson said: “We regularly look at the role our brands play in supporting our customers. Our banking customers can already use any Lloyds, Halifax or Bank of Scotland branch, and see any of their products and services in any of their apps — there are no changes for our customers today.”

Halifax Bank branch in Neath

Halifax currently has branches at 22/23 Union Street in Swansea city centre, 31 Queen Street in Neath, and 24/26 Cowell Street in Llanelli.

With the brand disappearing, the Swansea and Neath branches look like candidates for closure — a Lloyds branch already sits just 160 metres from the Halifax on Union Street in Swansea, and another barely 350 yards from the Halifax on Queen Street in Neath.

The case for keeping both open in each town would look thin.

Halifax Bank in Llanelli

Llanelli may tell a different story. Lloyds closed its own Stepney Street branch there last year — just 130 yards from the Halifax on Cowell Street. With the Halifax now the only Lloyds Banking Group presence in the town, it could see a reprieve and a rebrand, bringing the Lloyds name back to Llanelli.

The picture gets bleaker still when you add in the Lloyds closures already confirmed in the wider area. The Lloyds branch at Beaumont House on Swansea Enterprise Park in Llansamlet closes on 2 July. The Gorseinon branch on High Street closes on 12 October. Lloyds branches in Port Talbot, Carmarthen and on Oxford Street in Swansea city centre remain open for now — but the trajectory is clear.

But this is happening against a backdrop of relentless branch closures that has already left large parts of south-west Wales with far less face-to-face banking than they once had. Lloyds shut its Ammanford and Gorseinon branches earlier this year.

Gorseinon eventually got a banking hub — but Pontardawe was denied one, despite a Senedd member pushing hard for it. And Barclays has shut branches in Morriston and Tenby and in Gorseinon and Port Talbot.

Nationally, Lloyds announced in February that 95 more branches across its three brands would close by March next year — 31 of them Halifax sites. That will leave the group with just 610 branches across the whole of the UK. The BTU union, which represents 17,000 Lloyds staff, called it “the final nail in the coffin of branch banking.”

Killing off Halifax means reversing a public commitment made by Lloyds’ former chief executive António Horta-Osório, who said in 2011: “We will keep the different brands because the customers are very different in terms of attitude.” It also completes what began in 2009, when Lloyds swallowed up HBOS — the group formed when Halifax merged with Bank of Scotland in 2001 — during the financial crisis.

Halifax itself was born in 1852, when a group of men in the West Yorkshire mill town of the same name founded the Halifax Permanent Benefit Building Society. It was a product of the Industrial Revolution — workers flooding into towns needed affordable housing, and Halifax existed to help them get it.

By 1928 it had become the largest building society in the world, with assets of £47 million. In 1997 it converted to a public limited company in the biggest share flotation the UK stock market had ever seen — creating 7.5 million new shareholders overnight.

The brand became genuinely embedded in British culture through a long-running advertising campaign featuring Howard Brown, a real Halifax customer services representative from Birmingham whose singing and dancing appearances made him one of the most recognisable faces on British television.

Despite all of this, Lloyds has recently invested in its Trinity Road office in the town of Halifax in West Yorkshire. The brand may be going. The jobs, at least for now, are staying.

No formal announcement has been made, and Lloyds declined to comment on the reported timeline. But if The Sun’s sources are right, one of the most familiar names in British banking will be gone from the high street before the year is out.

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TSB brand to disappear from south-west Wales high streets after Santander completes £2.9bn takeover

The TSB name is set to vanish from south-west Wales high streets after Spanish banking giant Santander completed its near-£3 billion takeover of the bank.

Santander UK is reportedly planning to phase out the TSB brand and run the combined business as Santander UK – bringing to an end a name that has been a feature of British banking for more than two centuries.

Reports suggest the TSB brand, accounts and products will remain unchanged for at least 12 months while the two banks are integrated.

But after that, the historic name will disappear from high streets across the UK – including from south-west Wales, where TSB still operates branches in Llanelli and Swansea.

The £2.9 billion deal – completed at the end of April – is the single largest investment in the UK banking sector for more than 15 years.

Santander agreed a £2.65 billion buyout of TSB from Spanish banking group Sabadell last year, with the final price rising to £2.9 billion on completion.

TSB has its origins in 1810, when the Trustee Savings Bank movement was founded in Scotland.

The TSB brand emerged in the 1960s, before the various trustee banks amalgamated in the 1970s and the brand was listed on the stock market in 1986.

It merged with Lloyds Bank in 1995 to form Lloyds TSB in 1999, before being demerged again and bought by Sabadell in 2015 for £1.7 billion.

The bank currently operates around 175 sites across the UK.

A spokesperson for Santander said the takeover would create a stronger and more competitive bank.

“The acquisition of TSB is about creating a stronger, more competitive bank in the UK, with the scale to invest significantly more in customer service, technology and products,” they said.

The spokesperson acknowledged the value of the TSB brand. “TSB is a strong consumer banking brand and we recognise the value it has built with customers and within the UK market over a long time,” they said.

But they also signalled that the TSB name’s days appear to be numbered. “We will consider carefully how to make the most of the brand value in our model long term and expect no immediate changes,” the spokesperson said.

The combined Santander-TSB group will become the UK’s third biggest bank for current accounts and the fourth biggest for mortgages – serving nearly 28 million customers nationally.

Santander said there would be no immediate change for either Santander or TSB customers, who can continue using their accounts and cards as normal.

Nicola Bannister, who became chief executive of TSB on 1 May, said the takeover marked a significant new chapter for the bank.

“I look forward to leading TSB as we combine the very best of these two great businesses,” she said.

Mahesh Aditya, Santander UK’s new chief executive, described the deal as excellent news for UK banking.

“This is excellent news for UK banking, with the acquisition representing the single largest investment in the sector for over 15 years,” he said.

“Bringing TSB into the Santander group strengthens competitiveness in the market and is an important step in creating the best bank for customers.”

For south-west Wales communities, the news comes against a backdrop of accelerating high street change.

Lloyds Bank confirmed earlier this year that its Ammanford and Gorseinon branches would close in 2026 – adding to a long list of bank branch closures across the region.

A banking hub was confirmed for Gorseinon following those closure announcements, while a new OneBanx cash kiosk opened in Maesteg – both designed to fill the gaps left by traditional bank branches disappearing from local communities.

TSB itself has previously closed branches across the area, with the Carmarthen branch closing in recent years.

The latest news adds further uncertainty for customers – and follows a wider pattern of household-name retailers disappearing from south-west Wales high streets.

Up to 150 TGJones stores – formerly WHSmith – are facing closure, with seven stores across south-west Wales potentially affected.

Other UK brands have already disappeared from the high street in 2026, including LK Bennett, Claire’s and The Original Factory Shop – all of which closed all their stores in April after entering administration.

Modella Capital, the private equity firm now restructuring TGJones, was also the previous owner of Claire’s.

For TSB customers in south-west Wales, the message from Santander is clear: nothing will change immediately – but in the longer term, the high street they bank with is going to look different.

Our coverage of south-west Wales’ changing high streets

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Principality opens new OneBanx cash kiosk in Maesteg as banks close branches across South Wales

Community celebration in Maesteg

Members, local community groups and pupils from Ysgol Cynwyd Sant joined Principality colleagues to mark the launch. Huw Irranca‑Davies MS and Stephen Kinnock MP also attended, meeting constituents and praising the investment.

The kiosk allows customers of most major banks and building societies to deposit and withdraw cash quickly and securely, without needing a card or paying fees. Transactions are instant, and the service is available in Welsh.

‘Vital support’ for residents and businesses

Kelly Young, Head of Customer Service – Savings at Principality Building Society, said:

“We are delighted to officially launch our OneBanx kiosk at our Maesteg branch, and welcome so many valued partners. This investment underlines our long‑term commitment to the high street and community, as well as ensuring local businesses and Members have access to the services they need.”

The kiosk will be open during branch hours six days a week, supported by Principality staff.

Politicians back new service

Huw Irranca‑Davies MS for Ogmore said the kiosk would “provide vital support for local businesses and residents, helping to sustain the area’s economic vitality.”

Stephen Kinnock MP for Aberafan Maesteg added: “With so many bank branches closing this kind of service is a lifeline – especially for older residents, small businesses, and anyone who still relies on cash. It’s not just about banking; it’s about keeping our communities connected and making sure no one gets left behind.”Wider picture: closures and new hubs

Wider picture: closures and new hubs

The launch of the Maesteg kiosk comes against a backdrop of widespread bank closures across South Wales. Lloyds Bank has already confirmed it will shut its Ammanford branch in January 2026, followed by Gorseinon in October the same year. In response, a new shared banking hub has been promised for Gorseinon to help fill the gap.

NatWest’s decision to close its Neath branch has been described as “deeply disappointing” by local representatives, while TSB is preparing to shut its Carmarthen branch in September 2024, leaving the nearest alternative almost 30 miles away. In Pontardawe, MP David Chadwick has urged Lloyds’ chief executive to rethink closure plans, warning that queues “out the door” show there is still strong demand for in‑person services.

Principality, by contrast, has been moving in the opposite direction. Earlier this year it opened a new branch on Swansea’s Oxford Street, underlining its pledge to maintain a high street presence until at least 2030. The new Maesteg kiosk is the latest sign of that commitment, offering reassurance to residents and small businesses who still rely on cash.

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Lloyds Bank to close Ammanford and Gorseinon branches in 2026

The company confirmed that 49 branches across the UK will shut between January and October 2026, including three in Wales. Locally, the Ammanford branch will close on 12 January 2026, while the Gorseinon branch will close on 12 October 2026. The third Welsh closure is in Chepstow on 7 October 2026.

National picture

The closures form part of a wider programme affecting Lloyds Bank, Halifax and Bank of Scotland sites. In total, 26 Lloyds branches, 10 Halifax and 13 Bank of Scotland branches will shut, leaving the group with 705 branches nationwide.

The move follows similar announcements from other high street banks, with NatWest recently confirming it will axe 46 mobile branches in January 2026.

Impact and alternatives

Lloyds said all staff affected will be offered roles elsewhere in the business. Customers are being reminded they can continue to use other Lloyds, Halifax or Bank of Scotland branches, as well as the Post Office and new community banking hubs. Cash deposits can also be made at more than 30,000 PayPoint locations.

Following the announcement, cash access network Link recommended the establishment of 11 new banking hubs across the UK to help communities losing their last bank.

Bank statement

A spokesperson for Lloyds Banking Group said:

“The way people are banking has changed, with over 21 million customers choosing our apps to manage their money. We’re providing more choice than ever before, bringing together the best in digital convenience with our people.”

Local context

The closure of the Gorseinon branch in October 2026 will leave Principality Building Society as the only remaining banking provider in the town. A new banking hub has already been confirmed for Gorseinon to help fill the gap left by recent closures.

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New banking hub confirmed for Gorseinon after branch closure announcements

Shared banking space

The hub will be delivered by Cash Access UK before the closure of a local branch next year. It will provide counter services run by Post Office staff, allowing customers to withdraw and deposit cash, pay bills and carry out everyday transactions.

Private consultation rooms will also be available, where customers can meet community bankers from their own bank on a rotating basis to discuss more complex matters.

Gorseinon will be the second banking hub in Swansea, joining the existing facility in Morriston.

Local banking picture

The announcement comes after a series of high‑street bank closures across South West Wales:

  • Barclays shut its Gorseinon branch in February 2022, citing a steep fall in counter transactions. At the time, the bank revealed only 83 customers used the branch exclusively, while 83% were already banking online or by phone.
  • HSBC closed its Alexandra Road branch in June 2021. Lloyds has announced it will close its Gorseinon branch in October 2025, leaving Principality Building Society as the only remaining provider in the town and prompting the creation of the new banking hub.
  • In nearby Pontardawe, Lloyds Bank’s planned closure has been branded a “betrayal” by Senedd Member Sioned Williams, who warned it would leave the entire Swansea Valley without a single bank branch.
  • TSB announced the closure of its Carmarthen branch in September 2024, part of a UK‑wide cut of 36 branches and 250 jobs, with just a handful of customers still using the branch regularly.
  • NatWest’s decision to close its Neath branch has also been met with “deep disappointment” from local representatives, who warned of the impact on businesses and vulnerable residents.

The new Gorseinon hub is intended to ensure residents and businesses continue to have access to face‑to‑face banking services despite this wider trend of closures.

LINK statement

Chris Ashton, Chief Commercial Officer at LINK, said:

“While more people are switching to digital banking and payments, we know that many people still rely on and choose to use cash. That’s why we’re delighted to recommend Gorseinon as one of 11 new hubs today.”

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‘Deep disappointment’ over NatWest’s Neath branch closure
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Correction: An earlier version of this article stated that Lloyds was one of the only banks still open in Gorseinon. In fact, Lloyds has announced its branch will close in October 2025, which was a catalyst for the new banking hub. The branch remains open until then.

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Plaid MS challenges LINK over Pontardawe banking hub snub

Plaid Cymru Senedd Member for South Wales West, Sioned Williams, has written to LINK — the UK’s cash access coordinator — to dispute its assessment that Pontardawe does not require additional cash services after Lloyds Bank closes its branch this November. LINK is funded by the UK’s banks and building societies to assess community needs and ensure access to cash across the country.

The closure of Lloyds will leave the entire Swansea Valley without a physical bank, prompting widespread concern. LINK’s original review concluded that existing cash access in Pontardawe was sufficient, despite calls from residents and businesses for a dedicated banking hub.

In response, Ms Williams has compiled a detailed evidence pack including letters from local businesses, charities, councillors, residents and Pontardawe Town FC, challenging the practicality of LINK’s verdict. She argues that the assessment fails to reflect the “facts on the ground”, citing the town’s reliance on cash-based trade, limited public transport links to Neath, and the broader impact on surrounding communities such as Rhos, Clydach, Gwaun-cae-Gurwen, Cwmllynfell and Ystalyfera.

While Lloyds has pledged to provide a Community Banker in Pontardawe, this service will be limited to fortnightly visits and will not handle transactions — a move Ms Williams says falls short of meeting local needs.

Sioned Williams said:

“When LINK assessed Pontardawe in the wake of the news that Lloyds Bank will close – the last bank in the Swansea Valley – they concluded that there were sufficient banking services nearby. This is a decision that I am still disputing after hearing the feelings aired in the public meeting I held, in ongoing conversations with residents and local businesses, and because this is my town and my bank.”

She added that many businesses operate on a cash-only basis and would be forced to close temporarily to travel to Neath for banking — a journey complicated by the infrequent 256 bus service, which runs fewer than ten times daily.

Sioned Williams said:

“While the people of Pontardawe and the wider area are under no illusions that financial services are changing, all they – and I – ask is that their request for a banking hub be given proper and full consideration with appropriate attention paid to the facts on the ground.”

The campaign to retain banking services in Pontardawe has gained momentum in recent months. In July, local MP Christina Rees wrote to the CEO of Lloyds Banking Group urging the bank to reconsider its decision to close the branch, citing the impact on vulnerable residents and small businesses. Ms Williams also previously criticised Lloyds’ response to community concerns as “deeply disappointing” and lacking in meaningful engagement.

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‘Deep disappointment’ over NatWest’s Neath branch closure

The Neath NatWest branch is known to be a hub for local banking services and is sometimes used for events like the NatWest Ospreys Cup semi-final draw. 

Sioned Williams MS, Plaid Cymru Member of Senedd for South Wales West, whose office is 500 feet from the NatWest Neath branch in the town centre, has expressed her “deep disappointment” in the closure decision.

Sioned Williams MS, Plaid Cymru Member of Senedd for South Wales West, said: “I have today written to NatWest to express my concern at the impact of their decision to close the Neath branch, and ask them to rethink their decision. 

“This is the latest in the ongoing trend of high-street banks closing their physical premises, cutting many individuals and businesses off from in-person banking services.

“High Street Banks are quick to advertise themselves as the heart of community, and happy to profit from that, but are quick to forget the responsibility that should lie with that position. I think it’s a scandal that banks which make huge profits are not obliged to provide services to the communities that have been their faithful customers for decades.

“The gap left behind by these high street banks are more than just the empty shop fronts. Ensuring that we retain the ability to transact with cash in our communities is a matter of fairness and inclusion, and it will be a blow to local businesses in Neath who use NatWest and are trying so hard to keep the town centre vibrant and flourishing and to the customers who want and need local in-person banking services.”

#bankClosure #Natwest #Neath #PlaidCymru #SionedWilliamsMS

MP calls on Lloyds CEO to halt closure of Pontardawe branch

Speaking in Parliament, the Brecon, Radnor and Cwm Tawe MP condemned the wave of bank closures across rural Wales. He described it as a betrayal of loyal customers who have been abandoned in the name of profit.

He criticised Lloyds CEO Charlie Nunn, who received a five point six million pound pay package last year while overseeing the closure of more than one hundred and forty branches including those in Presteigne, Ystradgynlais and Brecon, and now Pontardawe. David Chadwick MP accused him of disregarding and causing ‘misery’ to elderly and vulnerable people throughout his constituency.

Commenting, David Chadwick MP said: “Lloyds claims it is closing branches due to lack of footfall. Yet in Pontardawe the queues regularly run out the door. That is not a lack of demand. It is a deliberate choice to walk away from loyal customers.

“Charlie Nunn took home over five and a half million pounds last year. His customers in Pontardawe are being offered nothing more than a visit to community banker once a month. It is insulting, and it must be put right.

“The planned closure of the Lloyds branch in Pontardawe has sparked much local anger. With more than five hundred residents signing a petition asking for it to remain open.

“The closure would leave thousands of people in the Swansea Valley without access to in-person banking. These are people who have entrusted Lloyds with their life savings, who Lloyds have profited off for decades.

“The banks may have forgotten their customers in Wales, but I have not.

“That is why I am calling on Lloyds CEO, Charlie Nunn to reverse this decision and show some understanding of the harm these closures are causing.”

#bankClosure #DavidChadwickMP #LloydsBank #Pontardawe #WelshLiberalDemocrats