with this seeming more and more likely to be a person who is angry of a denied claim... there was a series of events that occurred earlier this year that shook the healthcare sector in the US. and i think pointing it out is vital to understanding what likely transpired to what caused this.
nearly a year ago now (i believe?), a subsidiary of UnitedHealth experienced one of the worst cyber attacks to occur against a medical institution. this subsidary held the data of a large portion of UnitedHealth policy holder data. nearly 100 million people had their data stolen in a ransomware attack.
UnitedHealth paid nearly 22$ million dollars to the ransomware group and they took the money and ran instead of giving the keys. and UnitedHealth waited. and waited. they explicitly were as incompetent about it as possible.
for further context here, UnitedHealth holds contracts in medicare and medicaid plans and are some of the biggest providers for those who receive those. some of the most vulnerable people, they were some of the most impacted by this hack and the incompetent reaction of UnitedHealth.
people were denied claims en masse, and UnitedHealth sat on their hands and did nothing as the entire system collapsed in on itself. Doctors and pharmacies began to struggle, especially those within network for the company. United claimed the problems were being addressed but it just went on, and on, and on. as the CEOs got more and more wealthy in spite of this and faced little to no consequence for their shitty security infra that led to this attack happening in the first place.
Time went by, and doctors offices and pharmacies began to struggle and begged for help. UnitedHealth decided to offer short term loans. With interest of course. They paid out nearly $9 billion in these shady short term loans, that functioned akin to payday loans.
Of course, these places started to go bankrupt. And UnitedHealth started to buy them out.