| Card | https://www.cauvin.org |
Beyond surveys and role-based personas: A single true story about a real user's or prospect's experience is arguably worth more than a dozen survey responses.
https://articles.centercentre.com/its-time-we-seriously-talk-about-users-and-experiences
For some reason, UX people never speak about users or experiences. And that hurts our work. “But I talk about my users all the time.” Sure, we often say things like “Our users deserve the best user experiences,” but that’s not what I think is missing. What’s missing is that we never discuss specific users and their detailed experiences. […]
Increase subscription retention by 15% this quarter. Increase new policy subscriptions by 20% this year. These are common business outcomes, results the organization’s leadership wants to attain to keep the organization growing. Every business needs results like these to survive. It’s a great day when the design team’s leadership can report they’ve played a major role […]
When someone asks for a report, don't ask, "What do you want in the report?" Instead, ask what decisions it will help them make.
"Nobody wakes up in the morning and says today's going to be a great day, I'm going to produce 15 reports." - @jmspool
"Google seems to be working on bringing NotebookLM to Gemini, combining two of its most powerful AI apps.
The option to import notebooks will reportedly appear in the same menu where you currently add images, files, or Google Drive documents to Gemini."
https://www.androidpolice.com/googles-best-ai-tools-could-finally-join-forces
