Whoever at Mephisto (shoes) decided that it is a company rule to refuse to reimburse the difference when exchanging shoes should look for another job. Even the AI that will replace them would ‘know’ that this is an anti-customer move.

There’s no excuse for this abusive policy. Nothing prevents you from simply crediting the card used for the purchase, or giving back the difference in cash. Forcing a longtime customer to return within a year to buy more stuff is off-putting. It makes the customer want to never shop at your store again. That’s exactly what will happen when I find a way to spend the 30€ you owe me.

#CustomerSatisfaction #CustomerRelations #Mephisto

May 3 is #BandcampFriday

My whole discography, 13 albums for under $7 The 13th album (not shown) is all tracks with tapping. Or, pick one of 150 tracks or an album after listening free.

https://randulo.bandcamp.com

#music #jazz #rock #fusion #guitar #sax

$10 is the equivalent of around 3,300 Spotify streams, which is why Bandcamp compensates artists far better than any streaming platform. Even buying a $1 track is like streaming 330 times! Bandcamp Friday is a big deal because they take zero commission on this day.