A customer said he accidentally bought Due, got rejected twice by Apple for a refund, then spent an hour on two support calls with them.
Apple told him to email me so I could “revoke his license” and approve the refund. I can’t. Developers don’t have that power.
If it were up to me, I’d refund him instantly just for the effort to get back $8.
It’s bad enough users think devs can refund purchases. It’s wild when Apple support hallucinates powers we don’t have.
“just like the Count in Sesame Street, but instead of a vampire, it's a Shortcuts action.”
Accidentally chanced upon this when studying shortcut actions.
There are two takes right now. One says users will abandon our apps if we don’t jump on the Liquid Glass train in iOS/macOS 26—because anything else will look “old” or “dated.”
But I’ve been wondering about the other side: what if users just don’t like Liquid Glass? What if clarity and legibility become the real differentiators?
But here we are with a new visual design language that somehow manages to compromise on both the content area *and* the UI. I’m *living* on macOS Tahoe and I’m here to tell you that the apps that are a pleasure to use are the ones that haven’t adopted Liquid Glass (in essence... all the third-party apps.) This should be a blog post. But I need to collect my thoughts and write it all better. So consider this a beta version. lol
But here we are with a new visual design language that somehow manages to compromise on both the content area *and* the UI.
I’m *living* on macOS Tahoe and I’m here to tell you that the apps that are a pleasure to use are the ones that haven’t adopted Liquid Glass (in essence... all the third-party apps.)
This should be a blog post. But I need to collect my thoughts and write it all better. So consider this a beta version. lol
I’ve been mulling over raising the minimum iOS version for @due (it is still iOS 13 now!), but I hadn’t really considered the impact on new user acquisition. This quote from @_Davidsmith really put it into perspective:
"For example, if I went iOS 18 only today I’d exclude around 9% of my current new users from acquiring the app. Which from my perspective is kinda huge. If I could do something which boosted my downloads by 9% I’d be delighted.”
When considering whether to drop support for older versions of iOS we often thing in terms of our currently active user base, but I've found it to be far more important to consider the impact on _new_ customers. New customers on older devices cannot acquire the app, so it can put a big slow down on your business growth prospects.
I pulled a bunch of my numbers for this in case it was helpful for anyone else.
Due - Reminders & Timers, developed by @due / @junjielin (Video circa 2011)
Archived website:
https://web.archive.org/web/20110207103427/http://www.dueapp.com/
website:
https://www.dueapp.com/
Archived App Store:
https://web.archive.org/web/20130531185715/https://itunes.apple.com/us/app/upto/id504241451?mt=8
App Store:
https://apps.apple.com/us/app/due-reminders-timers/id390017969
Reviews:
https://www.cultofmac.com/167611/due-app-the-ipads-best-reminder-and-alarm-app-comes-to-the-mac/
https://www.macstories.net/iphone/easy-reminders-and-timers-with-due-for-iphone/
https://daringfireball.net/linked/2010/09/22/due
#ui #uiinspiration #oldschoolui
#UIDesign #skeuomorphicUI #skeuomorphic #skeuomorphism #skeuomorphicdesign
Louie Mantia, Jr.
David Smith
Old School UI