Update: Issue resolved.

❗ Adobe Creative Cloud issues freezing, not working workaround- August 23, 2034 12:30 p.m.❗

Hey #CSUMB Otters: If you are using Adobe Creative cloud desktop app and it is freezing or not working correctly, go to the Help menu and select try "Sign in using your browser." Sign in with your regular CSUMB credentials.

#TechnologyHelpDesk #WorkAround

Update: Certificate updated.

🚧 Campus Wi-Fi maintenance August 7, 2024 at 8:00 a.m.🚧

Due to a campus Wi-Fi maintenance the morning of August 7, 2024 users may find that they will be asked to accept the security certificate again!

Please trust the certificate if prompted.

#maintenance #technologyhelpdesk

Update: New ticket in place.

🚧 New Wi-Fi certificate July 17 starting at 8:00 a.m.🚧

We will be updating the Wi-Fi certificate for #CSUMB on July 17, 2024 at approximately 8:00 a.m.

CSUMB Wi-Fi users may be asked to trust a new certificate the next time they connect to the CSUMB Wi-Fi. If prompted trust the certificate.

If problems continue, call the help desk at 831-582-4357.

#TechnologyHelpDesk

Issue resolved.

🚨 Please postpone Rave Notifier update message. July 2, 2024🚨

You may receive a pop-up asking you to update to a new version of Rave Notifier on your #CSUMB issued computer. This notification is legitimate but IT is not ready for this update yet. Please hit the Postpone button. #technologyHelpDesk

Hey #CSUMB Otters:

#YouOtterKnow our holiday hours.

Our 582-HELP phone lines are closed December 22 through January 1. They will reopen with normal business hours on Jan 2, 2024.

Our walk up desk in the library is closed December 22 through January 7. It will reopen with limited hours Jan 8 with Monday - Friday hours of 9:00 am - 4:00 pm.

#TechnologyHelpDesk

**Update** Oct 26, 2023 at 3:25 pm: This change will be happening on Monday October 30, before 8:00 am.

Original alert:

Hey #CSUMB Otters 🦦

Coming the week of Oct. 30 CSUMB employees and students who use Microsoft 365 on personal computers will use their CSUMB username and password to log into their Microsoft apps.

For more information formation read Signing into Microsoft 365: https://csumb.teamdynamix.com/TDClient/1846/Portal/KB/ArticleDet?ID=158519

#TechnologyHelpdesk #TechSupport

Hey #CSUMB Otters!

#YouOtterBePrepared for tomorrows IPAWS national warning alert Test!

For more information: https://www.fema.gov/emergency-managers/practitioners/integrated-public-alert-warning-system/national-test-2023

#IPAWS #NationalWarningAlert #technologyhelpdesk

Hello Otters- #CSUMB experienced a power outage on campus at approximate 9:55 am and lasted about 25 minutes.

Power has since been restored on campus and all services are operational.

Please call the #TechnologyHelpDesk if you have any issues at 831-582-HELP.

#poweroutage #powerrestored