π¨ Student Services (building 47) 2nd Floor Network Outage- April 23, 2024 8:24 am π¨
#YouOtterKnow we are receiving word that the second floor of the Student Services Building (47) has no network connection here at #csumb.
Customers on this floor have no wired or wireless internet access.
We are working on a resolution but have no estimated time of repair.
Resolved: Test was successful.
π§ Boomi process validation March 12, 2024 from 6:00 am to 8:00 am.π§
Information Technology will be performing another test of our new account management process ahead of the Spring Break maintenance upgrade.
This test run will touch a total of twelve records in Okta in the production environment, none of which are active.
There is no expected impact on any active user accounts during this maintenance window.
Resolved: βοΈ Zoom phone maintenance Friday March 29, 2024 starting at 5:00 pm.βοΈ
Hey #CSUMB Otters- Zoom reports they will be doing a maintenance that will affect all California Zoom phone users on Friday March 29, 2024 starting at 5:00 pm.
While the maintenance is expected to take approximately 5 hours, a brief disconnection may be experienced and notifications may be missed during this time frame.
*Update 8:14 am: Resolved without issue.
π§ Boomi process validation March 8, 2024 from 6:00 am to 8:00 am.π§
Information Technology at #CSUMB will be testing our new account management process ahead of the Spring Break maintenance upgrade.
This test run will touch a total of twelve records in Okta in the production environment, none of which are active.
There is no expected impact on any active user accounts during this maintenance window.
Update: Resolved without incident.
π§ Distribution network operating system upgrade on Mar 9, 2024 from 3:00 am to 3:10 am.π§
Hey #CSUMB Otters: #YouOtterKnow Information Technology will be performing a distribution network operating system upgrade on Saturday March 9, 2024 between 3:00 am and 3:10 am.
Buildings affected are: 13, 27, 28, 29, 30, 32, 35, 37, 41, 41A, 42, 43, 44, 45, 46, 48, 49, 50, 58, 59, 70, 71, 72, 73, 74, 506, Emergency Operations Center (EOC), and City Center.
Update: Resolved without incident.
π§ Wi-Fi operating system upgrade Saturday March 9, 2024 from 3:00 - 3:10 amπ§
Hey #CSUMB Otters, #YouOtterKnow Information Technology will be performing a operating system upgrade on our campus Wi-Fi system on Saturday March 9, 2024.
The maintenance window is between 3:00 am and 3:10 am. Wi-Fi users may experience intermittent Wi-Fi connection issues during the maintenance window.
**Update 3-5-24: From Instruture: Our DevOps team is aware of the behavior and found that this is an issue with Comcast Xfinity, if you are still getting error messages please report this behavior to your Internet Service Provider.
π» Having trouble logging into Canvas using Xfinity internet?π»
Hey #CSUMB Otters-
#YouOtterKnow we're seeing issues with logging into Canvas from Xfinity/Comcast internet service providers.
** Update: Fixed and channels switched back to HD.
**Update Feb 27, 2024 @ 4:30: Channels were changed from HD to SD until the issue with DirecTV is resolved.
π¨ π§ Cable channel outage Feb 27, 2024 @ 11:15 amπ¨ π§
Hey #CSUMB Otters:
#YouOtterKnow that due to a national outage experienced by DirecTV, our campus is experiencing an outage of channels 49.1, 55.2, 57.1, 57.2, 58.2, 59.2, 64.2, 65.1, 66.2, 75.2, 79.1, and 86.2.
**Update: AT&T states that this issue is resolved.**
AT&T mobile calling issues π±
Hey #CSUMB Otters- We are hearing about an outage with AT&T mobile calling services. They suggest where possible enabling Wi-Fi calling until the issue is resolved.
#YouOtterKnow this may affect Otters with AT&T who use SMS text as their multifactor authentication method.
If you are having trouble logging in call the help desk and we can help you set up Okta Verify.
Generally Salty
CSUMB Information Technology