AI-driven efficiency metrics can serve as a smokescreen for deeper structural problems — such as chronic understaffing, disinvestment in public services, and intensifying labor extraction — by presenting AI adoption as a technical solution to fundamental political and economic challenges. [...] Within the healthcare sector, insurers have employed genAI to speed up claims denials, while hospital administrators have done the same to generate appeals to those denials. [...] In other words, AI-driven efficiency may simply be a means for many workers to run as fast as they can to stay in the same place.
The belief that "AI sets us free" from labor is ahistorical and ignorant to the systems that yoke us to corporate labor in the first place. The conditions that make labor so precarious are the only conditions that could make a massive shroud of bullshit seem appealing in comparison. You think you're running faster but that's just the treadmill being ripped out from underneath you.