Edwin G. 3d ago

Customer service is getting worse at Bell, Rogers and TELUS

https://mobilesyrup.com/2026/03/20/canada-telecom-customer-service-issues/
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Le service à la clientèle empire chez Bell, Rogers et TELUS

// Article en anglais //

#Canada #Bell #Rogers #TELUS

Customer service is getting worse at Rogers, Bell, and Telus

Telecom complaints are getting worse in Canada as customer service degrades.

MobileSyrup
Show threadEdwin G. 

CBC Marketplace did a full episode on the subject, right here:

https://gem.cbc.ca/marketplace/s53e13

#Canada #Bell #Rogers #TELUS #CBC #CBCMarketplace

Customer Disservice: Telecom Edition 13 | Marketplace | CBC Gem

Whether it is a slick scam, misleading marketing claim, a product that could put your health at risk, or maddening customer service, Marketplace has got your back.

Mar 21 at 2:31amWeb
Show threadJean-François Mezei3d ago

@EdwinG The CRTC has been instructed to reduce regulation as longas competition is sufficient. The government has stated that 4 is enough to declare market competitive, so #CRTC complies and even moving to destroy competition in ISP market by having only Bell, Telus, Rogers, Vidoéotrn oligopoly rule the ISP marketplace.

So don't expect regulation on maximum wait time.