peter (sax) 🌈Mar 10
A query about dentists and #disability.
My mum, who cannot get up stairs, got a call from her dentist saying that the dentist she’s been seeing will no longer switch surgeries from upstairs to downstairs, and now mum has to see a different dentist.
Is there anything we can do about this?
#NHS #Dentistry #Accessibility
Show threadLionelB

@saxifraga

The Disability Discrimination Act provides for an equivalent service. Unless the first dentist is more or differently qualified than the second (in a way which materially affects your mother) it is hard to argue that she is getting a lesser service.

Just that she likes one dentist more than the other is probably not sufficient. I suppose dementia might strengthen the argument for continuity but against that, any dentist is entitled to move or retire.

Mar 10 at 6:53pmWeb
Show threadpeter (sax) 🌈Mar 10

@lionelb thank you for this.

Yes, I suppose it’s just a little hassle and something mum will have to get used to.
Thanks for highlighting the Act - I was unsure of what’s in it, so that’s helpful - as long as it’s equivalent, it’s all good.