Watching companies like Microsoft and AWS continue to fuck up at massive scale and orgs are just like "what can you do?" and keep shoveling money to them is very exhausting.
@schrotthaufen @cR0w the more one-sentence, plain english you can get, the more it will land. you have to be authoritative and matter-of-fact about it.
"look. you can trust them, or you can trust your staff. if you trust them, youre screwed when they fuck up. if you trust your staff, you have someone whos job is on the line. the person who job is on the line will care more about their work than some random cloud engineer"