Just saw someone whose Google account was shuttered. They’d been… using Sheets to track movies they’d watched.

A question people should ask themselves, but rarely do: What would you do if, tomorrow, Google, Apple, Microsoft, Dropbox, and every other cloud provider you use closed your account without warning? Then maybe spend some of today safeguarding against that eventuality.

@craiggrannell to play devil’s avocado, that’s definitely all they had been doing and nothing nefarious that they don’t want to admit to? If the former, surely a cockup on Google’s side?

But agreed, you’re only in control of your local data and anything cloud based could go without warning.

@nanu @craiggrannell The devil doesn't need more advocates, and it's not unknown that Google et al's prone to random account shuttering without recourse.

@nanu @craiggrannell I don't think it is Google's place to decide whether the contents of a Spreadsheet is above board. It is their job to comply with law enforcement.

Until they receive a warrant, they need to keep their noses out. The fact that they don't should give everyone who still uses their services pause.

@nanu @craiggrannell Needless to say, if you are looking for an alternative to Google’s services, give Nextcloud a look. Currently paying £5 a month to a dedicated host based in the UK, 1TB of storage and native ODF support through the browser. It is fully modular so you can pick and choose the features.
@gavin57 @nanu @craiggrannell the way the UK government is going we'll probably have to hand over all our IDs, a photo to prove your age and all your passwords to continue using nextcloud and other UK based firms.
@gavin57 @nanu @craiggrannell I'm seconding Nextcloud; I've had it running on a $50 PC for about 6 months with very few issues. Daily offsite backups in case of a fire/someone stealing literally all of my devices, and that's about it
@gavin57 @nanu @craiggrannell Who are you using to host your Nextcloud?

@sheepnik @nanu @craiggrannell LibreCloud. So far so good. Instance up & running in about 10 minutes. They email you your Nextcloud login details and then all you need to do is settle in. https://www.librecloud.host/

Nextcloud starts a bit barebones, but once you add the modules you want (including 2FA and encryption), they take care of the major software updates.

Librecloud - Managed Nextcloud Hosting

Managed Nextcloud hosting for mission-critical sites around the world. Amazing support, enterprise class, & optimized for Nextcloud.

@gavin57
Unfortunately that's not how the laws work in lots of places.
@nanu @craiggrannell

@the_moep @nanu @craiggrannell I don't think this is a case of the law working in mysterious ways, as I don't think making a spreadsheet for the movies you've watched is illegal in any jurisdiction.

This is Google being a bad steward for your files.

@gavin57 @the_moep @nanu I imagine it’s just automation. Something triggered a ban. Job done. We’ve seen the same from various other providers. This isn’t anything new. But because these incidents are relatively rare, people just assume they’ll be OK – which is fine right up until the day they’re not.
@nanu I’ve seen authors who’ve lost everything because Google decided their writing was dodgy. It’s all automated. Much like people who’ve had YouTube channels killed because record labels have hit them for copyright strikes, despite the channel owning the rights to the music.
@craiggrannell @nanu This is a major point. The automation is a complete disaster. It would not be so bad if there was recourse, or the chance to discuss it with as person. But that would be a pain for the provider who just wants to employ fewer people for customer service.

@craiggrannell @nanu there was also the guy a few years ago who got his account banned for texting his child's doctor. Google reported him to the cops who spent a few months investigating him and confirmed he had not actually done anything wrong. He sent that police report to Google and they still refused to unblock his account. Lost his online data, lost his phone number, lost his internet access...also couldn't access his online banking and other services that used email or SMS for 2FA...

All because some automated system thought that discussing his child's medical condition with his doctor constituted child abuse (and because he had those texts automatically backed up to Google's servers.)

NYT did a pretty massive article on it so seems legit:
https://web.archive.org/web/20220823055404/https://www.nytimes.com/2022/08/21/technology/google-surveillance-toddler-photo.html

A Dad Took Photos of His Naked Toddler for the Doctor. Google Flagged Him as a Criminal.

Google has an automated tool to detect abusive images of children. But the system can get it wrong, and the consequences are serious.

@admin Yeah, I remember that story at the time. Madness. Also another great example of what happens when you take people out of the loop (or at least don’t allow people any nuance to explore issues with unique terms).
@nanu @craiggrannell my suspicion is that was a list of file names, using common “scene” naming conventions, rather than simply a list of movies titles.

@nanu
I am just here for the devil's avocado

@craiggrannell

@craiggrannell It’s time for everyone to learn how to do #SelfHosting!

@8johnr8 @craiggrannell

While I agree, it's still an awful lot of work that most people don't appreciate the value of, or can't afford (even though it's not that expensive to get the basics), or both.

There have been a few companies that had a relatively cheap turnkey host-your-own-private-cloud option. The Tonido project used to do it, but shut down. I'm sure there are others.

@firebreathingduck @craiggrannell I 100% agree with you. This should be easier. A lot of progress needs to be done in that regard still. And yeah most people aren’t interested into this. I’d like to say, aren’t interested yet, because I feel some event might wake up people to this matter.
@firebreathingduck @craiggrannell In Europe where I now live people are more inclined to that sort of things. But I was in Canada before and yes people don’t have the same inclination to privacy.

@8johnr8 @craiggrannell

I remembered the other self-hosting project I had in mind, yunohost.org - it seems to be just what people need, but I never used it personally.

I use mailinabox.email for my email, and sandstorm.org for my content. But while I think sandstorm is spectacular, the project is languishing a bit. There are no known security issues (at least not publicly) but development is slow. I'm trying to contribute in my spare time.

@firebreathingduck @craiggrannell I currently run #runtipi on my #RaspberryPi. I’m hesitating between trying @yunohost or just strait up running docker containers manually. I’m still learning.
@firebreathingduck @craiggrannell The Umbrel Home is the most plug and play solution I’ve find https://umbrel.com. You can also install their software on your own x86 our #RaspberryPi computer.
Umbrel - Personal home cloud and OS for self-hosting

Bring the cloud to your home with umbrelOS - a beautiful home server OS for self-hosting, and Umbrel Home - a plug-and-play home server. Install Nextcloud, Jellyfin, Bitcoin node, and hundreds of self-hosted apps in one click.

@8johnr8 @craiggrannell

Umbrel looks pretty cool, thanks for bringing it to my attention.

I'm going to get a little technical.

The killer feature of sandstorm.org, in my not especially humble opinion, is that it uses CapNProto (a serialization protocol invented by the same person who created the open source version of Google's Protocol Buffers v2) for application instance sandboxing and ownership. So first, an attacker has to get through the application itself and then the sandbox before they can attack the host operating system. Second, you can have multiple user accounts on a single Sandstorm server and they can share app instances with each other at will but everything defaults to private.

Separating applications into individual Docker containers, which is what I presume Umbrel and yunohost.org does, provides a kind of sandboxing. But managing multiple users and sharing between users is more complex.

@craiggrannell I don't use the cloud.

@farbel @craiggrannell I never use the internet.

/sarcasm.
Just trying to be funny—not adding anything useful to this conversation.

@dashrb @craiggrannell Yeah, I get it. Much of what I do online involves the cloud in some way or another. I don't personally store anything there, so, other than some funcionality of some websites, I would lose nothing if it all crashed.
@craiggrannell - the major point behind a ‘personal computer’ was that a user had a device that was not simply a ‘dumb’ keyboard, relying on a distant mainframe for everything else, including the storage of information. It would seem with the cloud, we’re playing back to the future.
Forget a company closing an account or closing / changing services - let’s not forget the lifespan of some companies. I use cloud for some backup, but all stored locally on many different media.

@craiggrannell I recently moved 100% of my documents into iCloud Drive because why not haha and I set up a carbon copy cloner job on the mini to back up cloud storage to my NAS. That causes CCC to download any updated files so it can back them up.

It’s been fantastic having my laptop and mini synced, and also knowing I have a copy elsewhere.

The weakness is if Apple removes all of my files overnight and the job removes them from the NAS, so I have spinning hdd archives as well.

@steveriggins Yep. Nothing wrong in using cloud storage . You just need a system that means you keep your files if the cloud storage goes away without warning.

@steveriggins @craiggrannell
I had a boss that ran into that one. Other boss asked him "what are you doing" because he got a ton of deleted notifications from drop box.

A virus was deleting every file on his computer and dropbox was happily syncing every delete.

@steveriggins @craiggrannell Have your nas make a backup. That’s what I do. Because I don’t think CCC will ever evolve into a proper backup tool

@craiggrannell A good lesson in data sovereignty that people don't think about enough

I don't use cloud to host files and only have an MS account

I prefer to use local documents and backing up to a NAS

If MS closed that, I lose a few of my Xbox games and my progress. Nothing important

@craiggrannell That's Why I use many external Hardiscs.

@craiggrannell
i do NOT ask sources for this one, basically because of privacy.

i already prefered my own clouds or storages, but this sounds scary. and only sheets ! i already heard some youtube restrictions.

@craiggrannell I've made copious notes in Google Docs. Once a month I download and backup that directory.
@craiggrannell good point, I have started transitioning outside of all those (never used Apple nor Dropbox anyway) but there is still some effort needed.
@craiggrannell I really feel the most important lesson in IT is to make and test your backups. There are ways of backing up from google docs, they do not make it easy but it is well worth it if you keep anything of value there.

@craiggrannell I'm reminded of all of the cases where people kept paying for an old account because they didn't want to lose the email, phone number, etc.

Sadly, not only are people bad at evaluating risks, many don't even understand things enough to even know there's a risk.

@craiggrannell I'd be pretty OK, since I've spent the last six months trying to disentangle myself from them.

The one thing I'd have trouble with is Joplin, since I use Joplin Cloud to sync my notes on desktop, laptop and phone. I'd also lose some of my iTunes music—the songs with password protection on them—but with the upside that I'd never have to log in upon firing up iTunes again.

Otherwise, I keep everything stored on my hard drive, because if you don't own the medium, you don't own the content.
@craiggrannell I've stopped using those but typically there is ways to keep a synchronised copy to your machine (In fact isn't dropbox about synchronisation of files between machines + a cloud storage? At least it was that in ~2013).

@craiggrannell

The great advantage to slow rural internet is that there's no temptation to store a bunch of stuff on the cloud.

But I do have to remember to grab my backup drives in case of fire.

@craiggrannell just saw this today: a writer narrowly avoided losing their sum total works which were stored in google docs

https://fosstodon.org/@pheonix/114931121766433702

Pheonix (@[email protected])

Attached: 1 image Don't trust cloud services with your creative work. #enshittification #privacy #infosec #security #cybersecurity #writing #art

Fosstodon
@craiggrannell I’m in tech, so not the majority, but I feel that hardware companies should make it easier for people to store items inside their own home network. Yes, those products are available, but relatively unknown to the public.
@craiggrannell Fifty years of computing experience tells me that even if they had it locally they still wouldn’t back it up.
@davidbcohen @craiggrannell or if they did, that it would be readable.
@craiggrannell yeah it’s like the people who use Facebook for photo storage. No. Why trust zucc to safeguard irreplaceable photos?
@craiggrannell Thanks for reminding me, I need to copy my emails from Proton https://proton.me/support/proton-mail-export-tool
How to export and restore emails using the Proton Mail Export Tool | Proton

The Proton Mail Export Tool is a command-line tool that decrypts and exports emails from your Proton Mail account to your device.

Proton
@craiggrannell Don't forget Terraria getting delayed on Stadia because they locked the developer's account. https://www.gamepressure.com/newsroom/terraria-not-coming-to-stadia-google-blocked-developers-accounts/za2ce0
Terraria Not Coming to Stadia, Google Blocked Developer's Accounts

Andrew Spinks, creator of Terraria, lost access to all his Google accounts three weeks ago. Today, he announced that he will no longer cooperate with the company.

Gamepressure.com